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CANT GET INTO CHAT ROOMS - AOL user?

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Trying to access any of the SH pages through IE7 I eventually receive the "cannot be found" error message.
No problem acessing through AOL browser though. Anyone any ideas, as I prefer to use IE7?
Been using IE7 without a problem here for ages - must be something else.
You should use Firefox instead of IE, its more stable and user friendly than any IE.
is it jus me or is it the site,i cant access the chat rooms can anyone help pleaseeeeeeee
I can't access chat rooms either.......bloody frustrating innit !
sure is,everytime i try to go into a server it just greys out
It's definitely up and running. Try deleting your cache:
IE6 -
Tools > Internet Options > Delete Files.
IE7 -
Tools > Delete Browsing History
Firefox -
Tools > Options > Privacy > Clear Now..
AOL -
1. On the Settings menu on the AOL toolbar, click Preferences.
2. In the Organization section of the Preferences window, click Internet properties (WWW).
3. In the Temporary Internet Files section, click Delete Files.
4. Click OK.
Just checked, 800+ users happily chatting away.
have cleared browser history, internet cache and then went for gold and deleted ALL history including cookies.
after waiting 5 mins for the stupid log out thing to stop shouting at me cos i didnt log out ( how can u log out when u cant get in ffs) all i'm getting is the greyed out screen which kindly switches every so often from one greyed out server to another banghead evil
any ideas confused: i've even tried the back, forward thingy to make it work.
is it broke or is it just having a hissy fit with a few of us? lol
What browsers are you guys using?
I hope it isn't another AOL cache issue confused
we're on aol, tried deleting history etc through there but it wasnt having any of it so i did it through control panel.
cant u just kick it an see if it works then? lol
:cry:
Can one of the AOL users with problems test the chat room in IE?
Thank you.
cool
AOL -
1. On the Settings menu on the AOL toolbar, click Preferences.
2. In the Organization section of the Preferences window, click Internet properties (WWW).
3. In the Temporary Internet Files section, click Delete Files.
4. Click OK.
Thanks for trying Admin........done all that and still just a blank page. It looks like AOL is the cause. Any suggestions would be welcome. Missing you all !
Quote by Jacko42
AOL -
1. On the Settings menu on the AOL toolbar, click Preferences.
2. In the Organization section of the Preferences window, click Internet properties (WWW).
3. In the Temporary Internet Files section, click Delete Files.
4. Click OK.
Thanks for trying Admin........done all that and still just a blank page. It looks like AOL is the cause. Any suggestions would be welcome. Missing you all !

Could you try loading up the site in IE for me please:
Sign onto AOL as normal then select the Start button (bottom left). Look through the Programs menu for Internet Explorer. Open this up and then log onto the site to test the chat room.
Thanks cool
same here jacko i av cleared all history and still no luck i think aol shud be renamed aohell
I have just tried to opn SH via Int Explorer and it will not open.
I'm on AOL also if that makes adifference.
s av i it just wont work grrrrrrrrrrr
Quote by broadway1
I have just tried to opn SH via Int Explorer and it will not open.
I'm on AOL also if that makes adifference.

Exactly the same result here broadway.....SH will not open in IE ( am running IE 7 here ) damned annoying......blasted aol !
Quote by admin
What browsers are you guys using?
I hope it isn't another AOL cache issue confused

It certainly looks that way admin.
Thanks for all your help and I really do hope the problem can be resolved.
Can you try the chat room now for me please.
The problem is AOL cache - we've had to rename the files so AOL doesn't provide the duff cache version and so you load the online version.
hi admin just tried it and still no luck :cry:
Quote by Wakeycouple
hi admin just tried it and still no luck :cry:

Same here sadly......the chat room window now opens but it's completely blank :cry:
Quote by admin
Can you try the chat room now for me please.
The problem is AOL cache - we've had to rename the files so AOL doesn't provide the duff cache version and so you load the online version.

Thankyou so much for all your efforts but still much the same. The chat room page opens but with no one in it ! Have tried to access thro' IE but that still refuses to open. All very frustrating. sad
Hi
We have AOL and seem to have the same problems, if anyone gets round it please let us know
Amanda and John
We are having the same problems - and guess what we're on AOL too!!!!
Looks lilke a onther quiet nite in front oif the TV then!!
CnG xx
Quote by admin
Another change done - please try again confused

Tried opening again.........same result both in AOL and IE browsers....chatroom page pops up but no one in it on AOL.......IE still fails to open !....weird. Again..thanks for trying admin. Much appreciated.
Really missing you guys.
hi when will the chat rooms be working again been trying at various times today but just shows blank page tried all the usual fixes to no availe anyone else having problems?
Hiya, there is another post on this subject. It does seem like us everyone else having probs uses AOL...
THey rang me yesterday and said would I sign up for another 18 months!!!!!!!!
Cilla & Graham xx
well jus tried again to no avail,can i jus say a BIG THANKS t admin for all thier help on this xxxx