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Hi hun
Go to this link http://www.swingingheaven.co.uk/main/help.html#chatroom-1 it has a specific piece about this type of problem.
If this doesnt help then raise a support ticket with admin or PM me and I will raise this for you.
Tils x
In the last couple of months I have tried the chatroom on brand new computers. Well ok, not brand new ones. But with freshly formatted hard drives.
Three different computers running Windows 2000, Windows XP and Vista. On each pc, I tried to enter chat and I needed to download the adobe flash player. I clicked on the link given when entering chat. Downloaded and installed as was necessary. And then it worked. All three machines. Without any problems what so ever. Time between first entering chat and it actually working was less than five minutes on each occasion.
I'm not saying the chat system is faultless, far from it, just that every time I try to get it to work, it does.
I had this problem when i put win7 64 bit on my pc.. I found it would not work because flashplayer have not got 64 bit up and running so had to load chat through the 32 bit IE and worked fine then.
I have windows 7 64bit version, and I use mozilla firefox, without any problems so far smile
i had a few probs running it on my 64 bit system, they way i got it too work was click on the compatibility icon in the address bar on ie also i update to the new firfox and have had no probs on each since wink