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hi can anyone help us out? having probs getting in the rooms, keeps saying auth failed? any help would be good thanks.
Hiya :smile:
I've moved this from the cafe area for you - you will get more help here.
As you had two posts going I have locked the other one.
Have you tried all the usual - clearing cache, doing a disk clean, rebooting etc??
If it says authorisation failed, normally I find that means I haven't waited the five minutes to get back into chat or I'm stuck in a room.
Give it a few more minutes before you try again and see how that goes.
It says "auth failed" when I try to get into chat before I have signed in to the site. dunno
Good luck kiss
Sam xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I've had a few of these this afternoon when trying to access chat (after logging into the site): "Auth failed. Could not get your user profile". Problem seems to go away after a few refreshes in browser using F5/Ctrl+R.
Also getting similar messages elsewhere on site when accessing other pages (e.g. the Forums): "Could not query config information" (with blank screen apart from the error message). Again, F5/Ctrl+R eventually clears it.
<edit>
Also regularly getting "sorry we couldn't find that user's profile" when accessing one from chat - again F5/Ctrl+R eventually resolves it.
Hmmm - seem to be a number of "behind the scenes" errors appearing today. Also got this when trying to access a user profile pic:
"Couldnt access photos table: Host 'pweb001.swingingheaven.co.uk' is blocked because of many connection errors; unblock with 'mysqladmin flush-hosts'"
glad its not just me thats having that promblem, was about to thorw pc out of the window. lol :lol: :lol: