as we pay good money to use this site its about time that the service was upgraded we are sick of slow service or lack of server use and all the other problems that aoccure on regular basis time after time, a simple easy to use site is better than trying to be clever we just want to use the site as intended at the mo its not fit for use NOW i am sure offence will be taken and we will be banned by admin if so will have to take legal steps to recover our subscription
So at pence per day to use the chatroom, so that's pence per hour.... how many hours are the chatrooms down?
Even if they were down 500 hours you would be owed
Sorry if this seems a little sarcastic... I just think it's a matter of perspective.
Totally agree fabio, and your right it is petty, and they shouldn’t be posting here either, if they have a problem they should contact admin directly, I was just pointing out that regardless of the cost of things people want what they pay for and although a few pence might not be much to some it may well be to others so I think the initial reply was somewhat inappropriate.
Unfortunately whatever we do things do go wrong sometimes and we do understand that people will get annoyed and complain, one of the reasons that we try to get things back to normal as quickly as we can.
Its not an excuse but many other companies have problems at times, my Broadabnd goes up and down like a yoyo some weeks.
kiss, i didnt question anyones motives, i simply ,misunderstood whether you were referring to me or fun scottish couple in that post. and as i was there i answered the question, i dont see a problem with that.
in edit, ive decided to take part of this post away to pm.