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ChatRoom Access and other issues

last reply
199 replies
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hi you wanted occasions logged when the chatroom is playing up,i was in single rooms and as far as i can work out it wasnt everyone who got shut out.
room time kicked
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got fed up at this point hope this helps you sort out rooms,an email to confirm would be nice
thank you
biker58
Quote by st3v3
The whisper issue and another with who is watching your cam is affecting some users, until we are able to put in a fix, I have been told that refreshing chat sorts out the whispers and watchers issues

I don't mean to sound like a complete techno-thickie but how does someone refresh the chat?
The only option i can see is to logout and then log back in again.
Quote by Trevaunance
The whisper issue and another with who is watching your cam is affecting some users, until we are able to put in a fix, I have been told that refreshing chat sorts out the whispers and watchers issues

I don't mean to sound like a complete techno-thickie but how does someone refresh the chat?
The only option i can see is to logout and then log back in again.
In Internet Explorer use ctrl+F5. F5 can work alone, but adding the ctrl refreshes any back-end caching too. ;)
In 1 room
kent room
23:00 to 00:30
only me getting discinnected
browser IE
ISP AOL
longest we were able to stay in room was approx 5 mins shortest time we were able to stay in approx 30 seconds. banghead Not impressed as we pay over 50 quid a year and pay exteras. Pleas help DAF xx
Quote by st3v3
Our developers have been investigating the issue, it hasn't been disconnecting everyone, its not laod related and there's been no apparent server outage which has made bug finding problematic, we believe we have found the cause and have rolled back the version of one the operating systems, we have also have adjusted the way that the network is configured.
But the problem may still exist, we will not know for certain until we spot some more disconnections.
If you do get disconnected would you let us know;
Were you in multiple rooms
The room(s) you were in
The approximate time
Do you know if it was everyone in the room disconnected or just a few
Your browser type (Internet Explorer/Firefox/Chrome etc)
Your ISP
Its Internet Explorer, although its not affecting everyone with Internet Explorer, until we can get the issue resolved would you try either Firefox or Chrome.
Hi- i have switched to google chrome as per recommended- and so far today i have been booted twice in 15 mins- both times i was in the pool room- and only the pool room.... latest event was just this minute ...... :sad:
it just u love hehehehehe xxxxxxxxxxxxxxxxxxxxxxx
no its me too, a firefox user, not getting whispers either
im on firefox, been having problems with whispers too and no i dont want to spend the evening logging in and out of the room please wink
Whispers can work for a bit between people then just stop working altogether leaving both parties wondering if the other has gone quiet on them.
I use Chrome, not IE, its not IE related. It's site related and only started with the introduction of the freebie week.
Mids room 2 members just got booted out.
So far tonight
Booted when using IE8
Booted when using Chrome
Booted when using FireFox
banghead
However the 'other half' logged on at same time with same basic set up in the same room stayed connected all night using IE8.
As it's a 'time out' type message we suspect it might be an underlying server issue/setting
Using IE and I get booted out at least 3 or 4 times an hour. Been happening for days now
I'm using FireFox and my HTC Desire, all's fine, no booting, whispers working on both.
Quote by Cubes
The whisper issue and another with who is watching your cam is affecting some users, until we are able to put in a fix, I have been told that refreshing chat sorts out the whispers and watchers issues

I don't mean to sound like a complete techno-thickie but how does someone refresh the chat?
The only option i can see is to logout and then log back in again.
In Internet Explorer use ctrl+F5. F5 can work alone, but adding the ctrl refreshes any back-end caching too. ;)
Thanks for the help, is this meant to work with firefox too? I haven't used IE for about 5 years.
Chat is currently booting people lol me included!!! :lol:
Have to eat my words now,despite making a posts saying I had no issues:
Booted Bi Gay Married
FireFox 9.0.1
7:56am
ISP UPC
Typing froze then ------- booted
I spoke too soon....
Typing in chat freezes........ then booted
I got booted a couple of times the other day for being inactive!! As if I'm ever inactive, you cant shut me up!! lol
Quote by Funlovers2009
I got booted a couple of times the other day for being inactive!! As if I'm ever inactive, you cant shut me up!! lol

aint that the truth bolt
:giggle:
It looks like the chat application is running out of handles;
There's what looks to be a winapi error occuring;
12001 Error: ERROR_INTERNET_OUT_OF_HANDLES: No more handles could be generated at this time.
It may be worth checking if the underlying componants are correctly opening and freeing handles. From what i can determine these 'should' get reused once open (best pratice) however it may be some are getting opened but remain 'locked' or allocated even if the relevant process has finished with them.
Just a possible route of troubleshooting.
Sam
Oh also - has there been an update to the JavaScript engine at all?
So far tonight
Booted when using IE8 32 bit
Booted when using Chrome
Booted when using FireFox
Booted when using IE8 64 Bit
Booted when using IE9
banghead
:banghead:
I keep getting signed out if I use Google chrome and never go in multiple rooms
Quote by st3v3
Its Internet Explorer, although its not affecting everyone with Internet Explorer, until we can get the issue resolved would you try either Firefox or Chrome.

I am using Chrome, and it is rare I can be logged in for more than 10 mins, I am only using one room (BBW) and it is dropping my connection repeatedly, one at least 4 occasions, it let me into The Beach Bar, and as soon as I click on the rooms list, it dumps me again.
I'm one of the lucky ones who has a free account, if I had to pay for this, I'd be going seriously ballistic, wheras at the moment, it is just immensely frustrating, I'd be in mid conversation, and by the time the server lets me back in, the conversation has changed, or moved on.
Seriously not impressed.
Quote by HnS
So far tonight
Booted when using IE8 32 bit
Booted when using Chrome
Booted when using FireFox
Booted when using IE8 64 Bit
Booted when using IE9
banghead
:banghead:

Just need me to boot you now to complete the set :kick: bolt
Quote by Bambi
So far tonight
Booted when using IE8 32 bit
Booted when using Chrome
Booted when using FireFox
Booted when using IE8 64 Bit
Booted when using IE9
banghead
:banghead:

Just need me to boot you now to complete the set :kick: bolt
flipa
lol
:bolt:
Four or five of us just booted out of the pool f5 didnt either had to go to home page to get back in .
admin sort it out been goin on for weeks now ta x
keep getting booted, makes me bloody mad!!!!!!!!!!!!!!!!11