chatroom jist keep saying connecting

14 Nov 2012

hi when i try joining chat after it as said authentication it just say connecting to a room but doesnt do anything
this is new to me as i have previously been able to join chatroom quickly and easily
any advice

14 Nov 2012

What are you using to connect to chat? Also, what browser etc?
When you visit the chatroom page found here
http://www.swingingheaven.co.uk/chatroom/
there are several other options available to you to connect other than the 'Enter The Chatroom' including one for the white screen? Take a look under the Enter The Chatroom box and you'll see them. Try that?
If that fails you could raise a support ticket via the link below, use the Department drop down to select 'chatroom', keep the priority as medium.
http://www.swingingheaven.co.uk/support-tickets/new-ticket.html

14 Nov 2012

yup....same problem here sad

14 Nov 2012

1116 peeps in chat n all i get is connecting to chat fgs grrrr

14 Nov 2012

What OS and Browser are you using?
Sometimes it's just a matter of clearing your Cache and Browser history, have you tried that?
Have you allowed an upgrade of Flashplayer or permit automatic updates? If so this is worth a read:
http://www.swingingheaven.co.uk/swingers-forum/viewtopic/406451.html
I'm no expert, if all fails, follow iToot's advice.
Paddy

14 Nov 2012

am using google chrome n never had a this problem in 6 yrs..have tried clearing cache n browsing history...still the same

14 Nov 2012

n not a chatroom issue but i cant seem to purv profile pics either sad

15 Nov 2012

it might be totally unrelated but i've had so many problems in the last few months with chrome as far as chatrooms and cam problems go that i've switched to firefox now and (touch wood so to speak) its been fine since xx

15 Nov 2012

I am the same - Internet explorer - just loading / Authenticating.
Firefox no issues geting on to chat.