can any one avdise. I can get into chat page, but the page itself is too small. It has the bit on the bottom missing, where you typre your chat message, and the bit down the right hand side, where you scroll up and down the rooms. So I cant chat or move rooms. Any suggestions please? Thanks.
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Help please - chat page not working correct?
Sex God
Can you log out of chat and try again?
Sex God
A couple of other basic questions (so apologies in advance if you're more IT-literate)....
- Have you changed the Zoom on your browser so you can't see the whole of the screen?
- Has your screen resolution changed?
- Have you changed the Zoom on your browser so you can't see the whole of the screen?
- Has your screen resolution changed?
Quote by Andy_Jules
can any one avdise. I can get into chat page, but the page itself is too small. It has the bit on the bottom missing, where you typre your chat message, and the bit down the right hand side, where you scroll up and down the rooms. So I cant chat or move rooms. Any suggestions please? Thanks.
It may or may not be related but we occasionally use an ipad which gives us the chatrooms but does not have the scroll bar on the sides of either the rooms or the members in a room so you only get to see what is on your screen. In the end and due to a comment made in this forum it turned out that we needed to use two fingers in the boxes where the members/rooms were and this would help us scroll down/up and thus enable us to see the chat and who was in it in it's entirety. We also lost the bottom of the screen but a simply play with the ipad functions brought it back in to focus.
Probably help if you stated what OS and Browser you're using and if possible what you're surfing with? PC ? Mac? Tablet etc?
Andy
Hi and thanks. Well first of all im no good with computers, just so you know. Its a PC and ive got Windows Vista. It has worked fine fill recently, and all my other pages, and other pages on SH are fine. Its only a problem in the chat room. So is it me - or a fault somewhere else? There is a scroll bar in the cams section at the top, but no scroll bar in the rooms/members bit, and the bit where you type is missing completely. There is also some overlapping og the printing on the screen, but only in chat??? Cheers.
Sex God
Hi James, if you put in a support ticket we can go through the issue with you to try to find a resolution to the problem.
Quote by st3v3.
Hi James, if you put in a support ticket we can go through the issue with you to try to find a resolution to the problem.
Thank you. I have put in support ticket.
Who has added "ignored by your own request". Obviously I have not made such a request, when I am trying to get the problem solved?
Sex God
I'm not sure where you saw that message, but I have checked and you have a reply to your support ticket.
Sex God
Quote by st3v3
I'm not sure where you saw that message, but I have checked and you have a reply to your support ticket.
:giggle::giggle: I think he's looked at your sig, and thought that was part of the message.
Orgasminator
go to:-
http://www.swingingheaven.co.uk/support-tickets/new-ticket.html
click on the 'Open' tab - your support ticket and answer should be listed there.
http://www.swingingheaven.co.uk/support-tickets/new-ticket.html
click on the 'Open' tab - your support ticket and answer should be listed there.
Sex God
Quote by james77677
I updated my browser, as suggested in my ticket, but the chat page is now completely blank?
All the other pages/functions still working ok.
Help please?
Thank you.
James,
Hopefully you should still have an open Support Ticket http://www.swingingheaven.co.uk/support-tickets/open-tickets.html which you and update for the support team to look at and further assist.
If you have a ticket open, then they'll know
a) the information you originally provided
b) what they have advised so far
Whilst there are several experienced users of the Chatroom Lounge forum if you are part way through something with Support it is likely that any suggestions posted here could 'muddy the waters' when helping them diagnose a solution.
Depending on your settings you should get a Private Message in your Inbox whenever Support update your ticket as a reminder to check it.
