Help please

Quote by flower411
O.k we have had 5 days of this crap of freezing in chat getting kicked and not being able to log into chat most of the time, will somebody from admin please come and explain to us what is going on. We have a D link wireless router and aol is our internet provider. We have been in contact with aol and they tested our connection and everything is in good working order so this leads me to believe there is a issue between aol and SH and this has only happened since SH have been pissing about with the chat rooms, we have cleared cache and cookies in fact we even did a system restore but to no avail.
As you can imagine after only resubscribing last week at a huge cost I am not a happy person.

Quote by Sgt Bilko
I am at a loss to help people here as I never have a problem getting into (or staying in) chat with either this account or my other (non op) account.
I also use both Firefox and IE without a problem.
It does seem to be an AOL problem, which admin are aware of but can do little about. :? :? :?

Quote by mr-mish69
I am at a loss to help people here as I never have a problem getting into (or staying in) chat with either this account or my other (non op) account.
I also use both Firefox and IE without a problem.
It does seem to be an AOL problem, which admin are aware of but can do little about. :? :? :?

I will bring this to the attention of the Admin team and see if there is anything they have done in the Cellars of SH Towers that could cause this! :? :? :lol: :lol: :lol:

Quote by mr-mish69
O.k we have had 5 days of this crap of freezing in chat getting kicked and not being able to log into chat most of the time, will somebody from admin please come and explain to us what is going on. We have a D link wireless router and aol is our internet provider. We have been in contact with aol and they tested our connection and everything is in good working order so this leads me to believe there is a issue between aol and SH and this has only happened since SH have been pissing about with the chat rooms, we have cleared cache and cookies in fact we even did a system restore but to no avail.
As you can imagine after only resubscribing last week at a huge cost I am not a happy person.

Quote by woohoo
Don't think its cos of the work that admin have been doing on the site but rather that Car phone warehouse has bought over aol and have a new way of doing things.
Your problems started to happen when they took over not since admin started doing work.
There was an automated message on aol's web site at one time stating they had certain problems with their members trying to access some web pages.
You might be one of the people still having that problem.
If it is only you that's having a problem or only aol users then it is a good chance it's not the site.
Have you tried even going to another isp in another area and trying to access chat from there??
Or an Internet cafe?
If you can access your account from there then it is AOL and not admin that are at fault surely?