Quote by sophienrob
I raised a ticket at the end of january. No response
I just checked and can see I replied to your ticket the day after you sent it. Sometimes replies can end up in your spam/junk folder at the whim of your mail provider. In short, the advice I gave is the same as NaughtyKent71 gave you here.
The thing is, every time you do an iOS update Apple pushes the experimental features back to your device so you may have to go through the steps again. There is a developers community ticket open with Apple covering this, so it's not just SH that's seeing the issue, but as we're using current technology it may be why some other sites aren't suffering.