Hi All,
Just a quick reminder for anyone who experiences frequent chat issues to use the debug version of chat (link under the main chat button).
This version logs a lot more information about what is going on so we can track the problem down. We make minor tweaks to the debug version each day to help cut down the disconnections and other problems, so the more of you that can use it on a regular basis helps us identify problems and apply fixes quicker.
If you find the debug version is worse for disconnections or other problems, feel free to go back to the main chat, as some of the tweaks we do make could have the possibility to make it worse for some users initially until we see the results and apply further tuning.
If you use the debug version and experience disconnection or whisper problems, please to reply to this and let us know what went wrong, and we can investigate on a case by case basis too.
Thanks,
Elliot