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New upgrade chat room shit

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New upgrade chatroom
Quote by RandysodsRUs
New upgrade chatroom !!! SHIT !!!
Cannot log into chat all I get is. Cannot authenticate
If I do get in if I look at a profile. Or go to read a message you get logged out of chat
Bloody get it fixed ASAP

What Browser are you using? What device are you using to try and connect to the chatroom with?
You could raise a support ticket via the below link, choose 'Chatroom' from the Catergory and on you go.
http://www.swingingheaven.co.uk/support-tickets/new-ticket.html
http://www.swingingheaven.co.uk/support-tickets/new-ticket.html
Best bet is raise a support ticket using the link above, and include what operating system you are using and you're web browser.
And it isn't shit really. It is simpler than before... Just make sure if you are using Internet Explorer that it is the latest version.
dont hold back will ya
Quote by Freckledbird
Rude. OP that is.

Profile is written in the same vein as well rolleyes
Quote by RandysodsRUs
If I do get in if I look at a profile. Or go to read a message you get logged out of chat

That would be down to the update that Safari did, if you're using Privacy it screws up badly with tabs, you can either turn that off or use Chrome which doesn't have any problem at all.
Still no use on my phone, into a room and then authentication message and out of room or try to switch rooms can't do that, goes back to lobby room, cams when I do get in crash, don't ask me to ask for a support ticket, I have been on the site a number of years and am not getting the service I am paying for, when I have to renew I will consider the above beforehand
Quote by minty32
Still no use on my phone, into a room and then authentication message and out of room or try to switch rooms can't do that, goes back to lobby room, cams when I do get in crash, don't ask me to ask for a support ticket, I have been on the site a number of years and am not getting the service I am paying for, when I have to renew I will consider the above beforehand

You've been asked questions on your device which remains unanswered, you've been pointed to support which you have chosen to ignore? The only thing you're consistent at is moaning ... Go figure.
Either stick in a support ticket or give us an idea as to your phone/device/browser you're using or hush up.
For the record, i'm using a phone to type in this message and was in chat with on my phone when someone pointed me to your forum message and whilst not everything is perfect with the mobile App (mainly layout for me) I'm having little problem in using it.
Mobile App http://m.swingingheaven.co.uk
If you do make it into chat be sure to say hello, always happy to run through your settings with you or you are always welcome to bellow at me in email, I wont slaughter you for having a moan but on the forums and with no advice seemingly taken? Well all I can say to that is QUIT BLEATING!
Just to add to the above, opening a support ticket automatically captures all sorts of useful stuff about the operating system, browser, device you're using etc, and gives the people responding to you a good view of where the issue might be.
Thanks toots just made my mind up I won't be renewing my subscription. Take a bow, you and you alone are the reason.
Question for St3v3 & Development/Support team.
With 29th July being the rollout/install day for Windows 10, then Internet Explorer ceases to exist and is replaced by Microsoft Edge browser.
With Win 10 having been in extended beta test, have they had chance to test Edge, especially for Chat ?
Just wanted to present another side perhaps, to Minty's comment earlier. I've had 2 or 3 issues along the way recently and always found Toots to be brand new when helping me. Sometimes it's been technical glitches related to the upgrade other times it's been issues with getting our account verified, she's sorted them out completely. Othertimes it's been minor disagreements with other chatters (hey we all get horny sometimes and have a blood rush), and while helping me she's perhaps advised me how I could have not been a naughty boy, but she's always been fair and lighthearted, and always sorted the things out.
Nothing in it for me, but seems only fair to say we all have good and bad days, but I've only ever seen Toots in here on a good day it seems.
I actually did put a support ticket in, and the support people closed it immeadiately without any sort of resolution.
Then stick it in again.....the site has changed, it's been upgraded, there have been a few (understatement) bugs, the site has been updated again, patches applied, more patches applied and so it goes on. What may have been apparent 2 weeks ago may not be today.
You can either mention your issues here, be detailed about them and you should get some sort of reply, either from other members, or even admin....if not then put in a detailed report, the only way you'll get some sort of help is to speak up.
Regardless of your previous comments aimed at me, I'm not phased by them or by your stance...but what I am is I'm still happy to try and help, you can still email me and give me the issues and if I can i'll help...but if not then head towards support.
I'm not sitcking up for support cos they are quite capable of doing that themselves but from experience when the site first upgraded on a sunny day early in June the wires went crazy...totally, it may simply have been a case of hitting the wrong button when support got to you, I've done it myself on member reports.
So your choice how you choose to progress
Support: https://www.swingingheaven.co.uk/support-tickets/new-ticket.html
To be fair, Ive had a few problems and found Support and Toots very helpful. Much appreciated xx
Only problem I heard about is some folk still can't get a shag after the upgrade - I dunno *shrugs shoulders* you can't please all of the people all of the time can you :/
And though she be but little - she is FIERCE
Be careful who you trust - the devil was once an angel ;)
Certified "mad as box of frogs" by Maverick40
People actually get shags on here ????????? :shock:
Quote by minikat
Only problem I heard about is some folk still can't get a shag after the upgrade - I dunno *shrugs shoulders* you can't please all of the people all of the time can you :/
And though she be but little - she is FIERCE
Be careful who you trust - the devil was once an angel ;)
Certified "mad as box of frogs" by Maverick40
Quote by dee_licious
People actually get shags on here ????????? :shock:

Obviously that is outside the remit of a moderator/support role (just thought I'd get that in first)
Quote by Toots
People actually get shags on here ????????? :shock:

Obviously that is outside the remit of a moderator/support role (just thought I'd get that in first)
Speak for yourself.... I have been known to shag on the odd occasion. :twisted:
Quote by Cubes
People actually get shags on here ????????? :shock:

Obviously that is outside the remit of a moderator/support role (just thought I'd get that in first)
Speak for yourself.... I have been known to shag on the odd occasion. :twisted:
Sayin nuffink