Ops??? Where???

13 Jul 2010

Now apparently there are 16 chatroom ops on this site and I see 6 or 7 of then on a regular basis and a couple very rarely. Some of them I know personally too and know that they are lovely people .... and yes they do a damn fine job, I cannot complain at all ... when theyre there!!
I know that they are volunteers and cannot be expected to be there 24/7 but what happens when theyre not there?
I have left 2 rooms this morning because no matter how many times I said I wouldnt flash certain parts of my anatomy the guys dont give in and no matter how many times you ask guys not to whisper, they dont give in. (And I can take some shit from them and not be phased but every now and again it just gets too much) Things are much different when there are ops around.
I was just thinking that maybe we need more ops to spread the load?? .... (Im not offering, been there, got a no without even a thanks or reason lol

)
We pay over £100 pound a year to this site for 2 accounds (1 with extras) and spend a lot of time in the chatrooms (maybe a little too much time) :lol: Its getting worse for people just doing what the hell they want and spoiling it for everyone else!! You pay that much money, you expect a service hey!!
Rant over!! bolt

13 Jul 2010

Thanks for your post. I'll emphasise on your point that the OPs do a fine job.
I understand that it can be frustrating when users play up but the best way to combat this is by letting us know what happened. If we don't know about the problem, we won't be able to help.
During times when their are no OPs around to help and there is a problem with a user breaking the site rules, please follow the 'Report Profile' prompt on the offender's profile. Please write a summary on what happened, remembering to include what chat room you were in, and then Submit the report.
It takes less than a minute to fill in a report which will then prevent this problem happening again in the future to you, or any other users.
Thanks,
Admin.

13 Jul 2010

Quote by admin
Thanks for your post. I'll emphasise on your point that the OPs do a fine job.
I understand that it can be frustrating when users play up but the best way to combat this is by letting us know what happened. If we don't know about the problem, we won't be able to help.
During times when their are no OPs around to help and there is a problem with a user breaking the site rules, please follow the 'Report Profile' prompt on the offender's profile. Please write a summary on what happened, remembering to include what chat room you were in, and then Submit the report.
It takes less than a minute to fill in a report which will then to prevent this problem happening again in the future to you, or any other users.
Thanks,
Admin.

Thanks hun, I get what you're saying and I have done this before but when you're in a full room and about 20 or so in that room are breaking the rules? Don't get me wrong, I'm not backward in coming forward and will tell them, but once they see one get away with it, they all start ... I'm supposed to report 20 or so users?? It's easier to just leave the room but I shouldnt have to!! Plus if you leave the room loads of them will follow you which is what happened this morning. It happens all the time.
We only opened another profile so that we could both be in chat at the same time but of course it doesnt happen so much when my hubby is there ... if it carries on like this we wont use chat anymore and to be honest we only use this site as it is really social and enjoy the chatroom and the forum. We tend to use another site for meets. I'm not paying £100 a year for the use of a forum.
Is it really so difficult to get more ops? They're volunteers arent they?

13 Jul 2010

I might not be showing up as online but I'm generally around during the day. Feel free to drop me a PM. I get an email notification of a PM and do check them (cause I'm uber nosey!!) lol

Happy to come help if needed. :mrgreen:

13 Jul 2010

Quote by Funlovers2009
Thanks hun, I get what you're saying and I have done this before but when you're in a full room and about 20 or so in that room are breaking the rules? Don't get me wrong, I'm not backward in coming forward and will tell them, but once they see one get away with it, they all start ... I'm supposed to report 20 or so users?? It's easier to just leave the room but I shouldnt have to!! Plus if you leave the room loads of them will follow you which is what happened this morning. It happens all the time.
We only opened another profile so that we could both be in chat at the same time but of course it doesnt happen so much when my hubby is there ... if it carries on like this we wont use chat anymore and to be honest we only use this site as it is really social and enjoy the chatroom and the forum. We tend to use another site for meets. I'm not paying £100 a year for the use of a forum.
Is it really so difficult to get more ops? They're volunteers arent they?

Thanks for your reply.
If there are multiple users breaking the rules, please do your best to report the main trouble makers and mention that others in the room were causing problems as well. When we're dealing with the report, we'll need to read through the logs so we'll be able to identify any others that you've missed.
We all appreciate you upgrading your account and I understand why you've upgraded two accounts which we touched on in this thread.
To answer your question, it is quite difficult to recruit Chat Room Operators. They are volunteers, but as a user representing the site and being in a position of authority, we have to be very thorough.

13 Jul 2010

Quote by Funlovers2009
Now apparently there are 16 chatroom ops on this site and I see 6 or 7 of then on a regular basis and a couple very rarely.

14 Jul 2010

Quote by Ian
Now apparently there are 16 chatroom ops on this site and I see 6 or 7 of then on a regular basis and a couple very rarely.

You are correct. There are 16 chatroom ops. The list can be found here
http://www.swingingheaven.co.uk/swingers-forum/viewtopic/77904.html
I've just checked and 13 of the 16 have been online today. :thumbup:
How very defensive!! Im not slagging off the ops hun, in fact, if you read my original post you will see that I think they do a fantastic job!! I'll say it again if it makes you feel better .... The ops do a fantastic job!! lol

I put this post on because I was left feeling very vulnerable yesterday, so many people breaking the rules in the hope that they could bully me into doing something I didn't want to do. My only option was to leave the room and when they all followed me I left chat ... I shouldn't have to do that.
I was just suggesting that maybe it would be good if there were more ops so that they could share the load meaning that there would be more chance of an op around when needed.
I will also say again that I am not offering to be one :lol:
Any way, I've slept since then ... I'm over it!!
Oh and thanks for the link but where do you think I found out that there were 16 ops?? :thumbup:

14 Jul 2010

Quote by Funlovers2009
How very defensive!!

Not defensive..... factual.

Quote by Funlovers2009
Oh and thanks for the link but where do you think I found out that there were 16 ops?? :thumbup:

Quote by Funlovers2009
Now apparently there are 16 chatroom ops on this site.

As you chose to include the word "apparently" you either didn't believe the number yourself, or wanted to spread dis-information which is one thing we are keen to minimise.
Hence my factual, non defensive responses.

14 Jul 2010

Quote by admin
To answer your question, it is quite difficult to recruit Chat Room Operators. They are volunteers, but as a user representing the site and being in a position of authority, we have to be very thorough.

Sorry funlovers, but they do do a great job. They are volunteers and give there time freely, however let's remmeber that they have offline lives as well.
Some work, some don't. Some are night owls, some are those evil creatures that get out of bed 5 minutes before the larks. Some have kids that get in the way!
The upshot is that they are doing what they are expected to do, but only when online.
Like you I/we have offered my/our services as chat ops but never received any reply except to aknowledge My/our application had ben received. I use the singular and plural tense as we were told that chat ops 'weren't usually' couples, so I as the male half suggested using my singular male profile.
Chat ops are available most of the time, but not all. I'm sorry to say that whilst there are volunteers that get rejected, those that are selected can only police things when they have time available. The other option is that the site employs full time ops, therefore drawing a wage, therefore increasing the cost we already pay.

14 Jul 2010

Quote by flower411
Try the beach bar on three ....the place is usually full of them

Thats only because they see the word Bar and the bunch of drunks think they are going to get free beer rolleyes

14 Jul 2010

Quote by flower411
Try the beach bar on three ....the place is usually full of them

:smackbottom: :smackbottom:
drinkies

15 Jul 2010

I have always said that a site this big should have someone to contact at any time.
The site has always run on volunteers but there should be someone on at all times. If that means a paying op then so be it.
It is all well and good submitting a ticket or pm'ing a chat op but no point if you need help at that moment like Fun did, and nobody around....especially annoying as they pay a large sum of money I believe.
Some are lucky that they have a phone number for a Mod/Op....I have never had to use it luckily enough, but being on this site for many years now, I have lost count of the times this subject has been brought up, both on the site and privately.
I do not think this will happen though, but then again Bilko stated that verification will never happen either on this site....but it has. So anything is possible.
Many businesses thrive on volunteers I just believe that this is a pay site for many, and on that basis there should be someone around at all times.
That is just my opinion as a member, a free one I hasten to add, but if I was a paying member I think my feelings would be a bit stronger on this issue, than they are at the moment.

15 Jul 2010

Just to be clear... I will not be dishing out my phone number for people to contact me about site related issues! lol

I am a VOLUNTEER! And whilst I'm happy to help, I also have a life. If you have a problem in chat, report it with the room name, time and name of the person causing the problem and I can assure you, it will be dealt with. If it's upsetting you that much then leave the room, find a new one or switch off the computer and go do something else. :mrgreen:
I'm happy for people to PM me with a problem, if I'm here I'll help out. If I'm not then I'm afraid I'm not going to apologise for that. :lol:

15 Jul 2010

Quote by Dirtygirly
Just to be clear... I will not be dishing out my phone number for people to contact me about site related issues!
I am a VOLUNTEER! And whilst I'm happy to help, I also have a life. If you have a problem in chat, report it with the room name, time and name of the person causing the problem and I can assure you, it will be dealt with. If it's upsetting you that much then leave the room, find a new one or switch off the computer and go do something else. :mrgreen:
I'm happy for people to PM me with a problem, if I'm here I'll help out. If I'm not then I'm afraid I'm not going to apologise for that. :lol:

With respect nobody is asking you to dish out your phone number.
Also nobody here is asking anyone to appologise for not being here to help, I appreciate you and the other volunteers have a life as well, that is and never has been the issue.
Yes myself and others have been given a telephone number IF really needed, but that is that persons choice to give it out, nobody is asking for others to follow that.
Why when this is brought up do people become so defensive?
It is merely a suggestion...can one of those not be expressed now?
I believe that a site this size running 24 hours a day and taking money from people,could do with someone to contact on here if the need arises. That is obviously never going to happen if everyone on here is a volunteer. That idea was superb when the site was a free site to all, a few years back, but when people like Fun who pay 100 quid a year need help, I believe they should get that help but not many hours possibly later.
It is a thought....an opinion.....does not make it right or wrong, just something that others may want to discuss? :lol:

15 Jul 2010

Where did I say you couldn't express an opinion? dunno

I've expressed mine, you have every right to do the same.
Issues on a website are not life and death. Provided the help is given, that it's not instant on some occasions shouldn't be an issue. It's not like someone is calling you names through your letterbox... they're pixels on a screen which you can switch off if you're offended.
It's not the end of the world. I appreciate there are problems from time to time but untwisting knickers, reporting the culprit and doing something else are worthy solutions to the issue until it can be dealt with by a Chat Op/Mod/Admin. :mrgreen:

15 Jul 2010

There is also the old point of view that if you ask for volunteers for a job you get people who actually want to do the job for what it is and if you pay people to do the same job you are likely to get people doing it for the money only....
I'd rather have volunteers and back in the days when I was a chatroom Op I was always against any notions of paying Ops....

15 Jul 2010

Quote by Trevaunance
Like you I/we have offered my/our services as chat ops but never received any reply except to aknowledge My/our application had ben received. I use the singular and plural tense as we were told that chat ops 'weren't usually' couples, so I as the male half suggested using my singular male profile.

Hiya - I'll hold my hand up here (as per the pm I've just sent you) that this delay was down to me. Working away from home at the moment so I don't have as much time online as I'd like in the short term, and I missed the response date for your application. So apologies.
wink

We always have single accounts for Ops and Mods so we know which individual is using the account. Some Ops happen to be couples but each has their own account.
:thumbup:

16 Jul 2010

OK, I see I have caused some debate here ....
Can i just say once again, that I think the ops do a fantastic job!! I have met a fair few of the ops and I know that they are lovely people too.
I am not slaggin off the ops!!
Ian - the reason I used the word 'apparently' is because, even though I live in the chatrooms, I only ever see the same 7 or 8 ops (you being one of them). There are some names on that list that I have never seen in chat. If I remember correctly (because I once applied), ops are supposed to wander about the rooms, and yet there are rooms which never seem to see an op (purely from my observations of course). If ops wander about the rooms (and yes I know that some do) then surely at some point, I would have seen the others?? I am also quite put out that you are under the impression that I am possibly trying to spread dis-information about the site ... you obviously don't know me at all and I hope that those who do can back me up here!! I feel quite strongly about this and am merely trying make the site better for the people who use it so that they can feel safe!!
To be honest, I'm not bothered about if ops are paid or not. Money does not motivate some people. I have worked with volunteers in the charity sector and many volunteers do a much better job than some paid staff for the reasons already mentioned (cant remember who by).
I know that ops have a life and I wouldn't expect anyone to be here volunteering 24/7 but this is a business and the users of this site are your customers (many of which pay a lot of money to use a service). A good business should listen to its customers and what they want, not be so defensive about every single criticism!! It is not a personal dig at anyone, people make suggesions as customers to help to improve the site!!!
It was mentioned earlier that it is hard to recruit ops and yet there are obviously people out there who would like to volunteer their time to help the community on this site and yet get turned down without even a reason (I'm over it!!) lol

One of the best ops on here (from the few that I see) told me that he was refused 3 times before he was even given a trial ... I dont get it!! If more ops are needed (which in many peoples view they are) then why not take more on and spread the load??
All I'm trying to say is that if we had more of them then there is more chance of one being around.
...... and breath!!! :lol:
Edited due to dyslexic fingers and underuse of spellchecker!!

16 Jul 2010

One of the problems fun is how the op's Mod's are recruited, or not a problem...depends on how you view things.
I was for obvious reasons it seems turned down a while back now, I have no problem with that in fact Mrs 777 thought I was bonkers ( or words to that effect lol

).
As far as I am aware when somebody asks to become an op their name is put up somewhere so that all the other op's Mod's can see it. Then they have a vote collectively on that.
No doubt someone will put me straight here but it is only the other op's mod's that decide if it is a yes or no. Maybe admin have a say too but that as far as I am aware is how the system goes. Like a lot of things on here, maybe that has changed?
There is fairness there and to some that have expressed their views over the years, some who think it is a crazy way. It is a bit like going for a job interview, and it is the other members of staff who vote as to whether you get the job or not.
Now I am sure I will get the flak here, and am sure somebody will now say this method has now changed/altered, if so I appologise now.
Some have said " if your face fits "....that is not my personnel opinion, but there are or have been " couple " op's where both partners become op's or Mod's. Some have said that is unfair, once again not my opinion.
I like you do not and have never knocked the people who help to run this site, as we all know without them this site would be almost unworkable but.....this is still run as a business, to make money, and for some that means people should be here to answer members problems 24/7, that can only be done if people are being paid to do it as volunteers cannot possibly spend a huge ammount of time here.
Not knocking anything or anyone, but volunteers can only give so much.
I await the inevitable noises.

16 Jul 2010

Quote by Steve
There is also the old point of view that if you ask for volunteers for a job you get people who actually want to do the job for what it is and if you pay people to do the same job you are likely to get people doing it for the money only....
I'd rather have volunteers and back in the days when I was a chatroom Op I was always against any notions of paying Ops....

Oh, those were the days Steve.... :giggle:

16 Jul 2010

Quote by kentswingers777
As far as I am aware when somebody asks to become an op their name is put up somewhere so that all the other op's Mod's can see it. Then they have a vote collectively on that.
No doubt someone will put me straight here but it is only the other op's mod's that decide if it is a yes or no. Maybe admin have a say too but that as far as I am aware is how the system goes. Like a lot of things on here, maybe that has changed?
There is fairness there and to some that have expressed their views over the years, some who think it is a crazy way. It is a bit like going for a job interview, and it is the other members of staff who vote as to whether you get the job or not.
Now I am sure I will get the flak here, and am sure somebody will now say this method has now changed/altered, if so I appologise now.
Some have said " if your face fits "....that is not my personnel opinion, but there are or have been " couple " op's where both partners become op's or Mod's. Some have said that is unfair, once again not my opinion.

Thats not far off Kenty
Yes admin can quite freely make comments in the same way any other Mod or OP can but they often don't feel the need.
For OPs I think its based on the fact admin will only see a member name and may not seen the way a person behaves in chat in the same way some of the OPs might
For Mods, we work closer together as a team and talk between ourselves as a group when we are unsure on thread/photos/ads and it is important that all mods feel they can work with someone OR that they would like to see a person give it a damned good go.
As for partners, you are not allowed to vote/discuss when our own partner is being discussed and that can often go through admin. However, if I am going to vote no on a partner, and there has to be a good reason for doing so, then I would be happy to explain why to the person themself.

Quote by kentswingers777
I like you do not and have never knocked the people who help to run this site, as we all know without them this site would be almost unworkable but.....this is still run as a business, to make money, and for some that means people should be here to answer members problems 24/7, that can only be done if people are being paid to do it as volunteers cannot possibly spend a huge ammount of time here.
Not knocking anything or anyone, but volunteers can only give so much.

I'd love to get paid to hang round on here 24/7 :thumbup:
I think the problem with paying anyone to help out is that money can cloud a persons vision. I log into SH because I want to be here and not because its clocking on time. It would become boring and I'd not put in the correct effort. It might not be fun any more confused

19 Sep 2010

I tried my hand too and to be perfectly honest I have a whole new respect for room ops now. The job they do is difficult and thankless. Making on the spot decisions while trying to perv is not an easy task lol

They ensure that anything that is illegal is dealt with apropriately as well as monitoring chat and cams. In a room of 80 members all chatting, sometimes there can be 4 or 5 different convos going on and endless cams. Plus they are answering abuse reports.
I chose to remain anonamous when i did my trial, not because I didnt want anyone to know if it didnt work out but because I wanted to see people without the bias I had as a regular user. Some of the people I am close to as Xami completely blanked Lil_legs. I found it facinating (I also took great joy in revealing my true identity to those I have formed friendships with as Xami, and telling them what ignorant gits they are).
I also didnt want anyone who I know as Xami to give me preferential treatment or sway the opinion of a particular room or member.
I too didnt make the grade and I too didnt get any explanation. I aint bitter :twisted: BUT a bit of feed back would be nice. I wanted to know, just like in an interview, why I wasnt accepted. AND having failed once whether after a time I could apply again? (thats not to say I would but yanno just if after a time I thought I might :lol smile

As a paying member I have submitted abuse reports and they have always been dealt with within a reasonible time frame, if they continue to harrass me I aint leaving but I aint acknowledging the offender either. I just wallow in the knowledge that their ass's are gonna get chased and they are gonna be dealt with soon and I dont even have to sully my rep hahahahahaha
So big up to our volunteering ops

20 Sep 2010

Quote by Xami
I tried my hand too and to be perfectly honest I have a whole new respect for room ops now. The job they do is difficult and thankless. Making on the spot decisions while trying to perv is not an easy task
They ensure that anything that is illegal is dealt with apropriately as well as monitoring chat and cams. In a room of 80 members all chatting, sometimes there can be 4 or 5 different convos going on and endless cams. Plus they are answering abuse reports.
I chose to remain anonamous when i did my trial, not because I didnt want anyone to know if it didnt work out but because I wanted to see people without the bias I had as a regular user. Some of the people I am close to as Xami completely blanked Lil_legs. I found it facinating (I also took great joy in revealing my true identity to those I have formed friendships with as Xami, and telling them what ignorant gits they are).
I also didnt want anyone who I know as Xami to give me preferential treatment or sway the opinion of a particular room or member.
I too didnt make the grade and I too didnt get any explanation. I aint bitter :twisted: BUT a bit of feed back would be nice. I wanted to know, just like in an interview, why I wasnt accepted. AND having failed once whether after a time I could apply again? (thats not to say I would but yanno just if after a time I thought I might :lol
As a paying member I have submitted abuse reports and they have always been dealt with within a reasonible time frame, if they continue to harrass me I aint leaving but I aint acknowledging the offender either. I just wallow in the knowledge that their ass's are gonna get chased and they are gonna be dealt with soon and I dont even have to sully my rep hahahahahaha
So big up to our volunteering ops

ahhhhhh so you're Lil_legs!! Knew I'd get it out of you in the end!!! :lol:

24 Oct 2010

Move room if you can. In any room i see men hassling women on cam I will be first to state that THERE IS NO DIRECTING and many of guys and coupleso n here do to. After the first warning just ignore them if you can, that will make them go away soon enough.