Are they taking the piss now? Chatroom crashing every couple of minutes now. This is going on for months and it's getting worse by the day.
Hi all,
Deepest apologies, we're just as frustrated. We've been keeping tabs on the server after some anomalies kept happening and despite our efforts to increase resources and a few other things to help bring back some stability, regrettably the same issues returned over the weekend and multiple times just earlier today.
We've applied software updates and rebooted the server and the team will continue to monitor.
Quote by Griff
Hi all,
Deepest apologies, we're just as frustrated. We've been keeping tabs on the server after some anomalies kept happening and despite our efforts to increase resources and a few other things to help bring back some stability, regrettably the same issues returned over the weekend and multiple times just earlier today.
We've applied software updates and rebooted the server and the team will continue to monitor.
Its been happening for weeks now, you can almost set your watch by the time it happens on a Saturday night, - 11pm seems the favoured time to eject everyone
Quote by Griff
Hi all,
Deepest apologies, we're just as frustrated. We've been keeping tabs on the server after some anomalies kept happening and despite our efforts to increase resources and a few other things to help bring back some stability, regrettably the same issues returned over the weekend and multiple times just earlier today.
We've applied software updates and rebooted the server and the team will continue to monitor.
And whats todays excuse? Chatrooms crashing all day long...
Quote by _loz_
Yes it is very frustrating we have asked till we are blue in the face how much longer this is going to go on for It is killing the site and the community.
Hi
I popped after the post I put in pool to Danadmin - noticeable there was no reply which I imagine is as frustrating for the mods as for the rest of us. I'll try and remember to post a ticket if the site goes down when I'm on but sometimes you get tiddled off and leave anyway
Quote by keiths46
posted a message to one admin who eventually came back saying 'we don't know what causes the crashing' gives little grounds for hope really
At that point of the day no, as a process of trial and error there's been multiple changes made in order to ascertain the root cause. However we've had a positive discovery late on this afternoon which we're closely monitoring. We will know more once the chat activity builds up later this evening before breaking out the party poppers.
Quote by mr_firmware
Its been going on for months and months! All since the changes. You mention server and not servers? There is your problem maybe. You need to load balance the traffic. Also the underlaying infrastructure, is it fast and configured correctly?
There's multiple servers in our network which we've been managing for 20 years. I admire your enthusiasm and appreciate you attempting to help.