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Since i updated zone alarm pro i can't enter chatroom

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Since i updated zone alarm pro i can't enter chatroom. sad
Anyone got any ideas on how to alter the preferences in zone alarms?
I entered a support ticket but got no help there.
Quote by palaceboy
Since i updated zone alarm pro i can't enter chatroom. sad
Anyone got any ideas on how to alter the preferences in zone alarms?

I entered a support ticket but got no help there.

LMFAO - would you ring Mercedes-Benz and ask them how to fix your BMW? - no! rolleyes SO what makes you think SH should fix your zone alarm?confused:
Looks to me as though Zone Alarm has blocked one or a range of ports used to access the Chat Room. Perhaps you could find a helpful Admin who could tell you which ports need to be opened?
Don't hold your breath though...
Quote by Yourprodigalson
Looks to me as though Zone Alarm has blocked one or a range of ports used to access the Chat Room. Perhaps you could find a helpful Admin who could tell you which ports need to be opened?
Don't hold your breath though...

Maybe you should go back and read your own posts, like this one where a helpful Admin answered the very same question, posed by you, and also addded a helpful link.....................
Some people you just can't help, can you rolleyes
im having same problem and cannot sort it out mad
Maybe you should go back and read your own posts, like this one where a helpful Admin answered the very same question, posed by you, and also addded a helpful link.....................
Some people you just can't help, can you rolleyes

My point, Jon, is that most of the time, the replies from Admins / Ops are not very helpful. Where people are helpful, it is right to thank them. When people are unhelpful / arrogant / obnoxious, it is right to point that out too.
If you had replied to the original poster in a positive way, I wouldn't have made the comment I did. As it happens, when I tried the link, it was down. However, I have just checked and it now works, so here it is:
Not that difficult to be helpful, is it?
right open up zone alrm and reset everything to default and voila it should be sorted cool