my main computer has crashed...... will it be cause i put a copy of office onto it??????? its a night mare cause the lap top only lets me stay in chat for 5 minute and then crashes.....but still lets me use the rest of the site...wat do i do ???????????????
Describe what you mean by 'Crashed'. There's a fair few on here that might be able to sort the problem for you :thumbup:
hi thanks for the reply but i think the main computer has died :cry:
when i turned it on all this writing came up and then asked me to put in the restore disc... and wont even let me into any screens... i tried the disc knowing i will loose every thing on there. but the disc dont seem to be loading or rebooting the computer :uhoh: so i think it has truely died........as for the lap top.... its fine for ages in the site or on internet in general but every time i go in a chat room... within 5 minutes the chat room fades and i have to close the room i wait 5 min then go back...only to find my computer will fade out the room and i loose the chat room once again..gonna really struggle now ..... :cry:
any help or advice will be very much apprieciated
suzie
just a quick update
got the main computer working.....if i open the disc drive and close it quickly as i turn computer on . it then goes to windows....and i then rebooted the comp to a date that is ok............so thats ok.. but now the computer is saying "a usb device has malfunctioner and exceed the power limits of its hub port you should disconnect the device" so i unplugged every thing... key board and camera still works on lap top. but none of the usb ports work on the main computer......does any body know how to fix this problem ??? any advice please ???
suzie
It could just be down to a driver fault, so reinstall those first. If it doesn't work, have a look on the back, is there a USB card where the metal strips are on the back. If there is, open the case and remove it.
If neither of those apply it might be a motherbaord fault and could possibly be sorted by disabling the onboard USB in the Bios (not as tricky as it sounds). You would of course have to buy a USB card to replace this (about £10) and maybe a new mouse or keyboard if they are USB and won't boot on the new card.
hi none work it does keep flashin up that is usb port 5 but none work lol i have no usb card near metal strips on the back as for the rest errrmmm wat does that mean bios ???? oew its gettin technical ... could you talk me through it and can i do it with out the key board lol
Is the USB port external?
and you can't do bios tweeks without a keyboard, you might have to borrow a 5 pin keyboard if we get that far
See if you can find a little computer spares store, PCW will scam you for about £10 for a keyboard (but see if you can borrow one from a friend or from work etc.).
as for the laptop, have you updated Java? ( )
For the laptop try downloading Adobe flashplayer 9, that may solve it, sounds like a bit of a software issue thats causing it to timeout on certain programs, does it do it on anything else you use on the web.
As for the main computer before you spend your hard earned if you can get into the control panel and navigate to add new hardware, let the computer search for the USB ports it may just need to re-install the relevant drivers, and may be able to do it on its own.
Right quick talk through bios, when you boot up your PC it will say press F1 to enter setup for e.g do that on the black screen as you switch it on, next go through all the menus and it will enable you to change various settings just go through find USB and enable or diasble them to your preference.
From your posts it sounds like your USB ports are attached to your motherboard, so if you have the motherboard disk just install the software again, assuming the add new hardware trick hasnt failed.
Nat