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Do Trading Standards Need To Investigate ?

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Having put a deposit on a car today I felt something was too good to be true about the deal...
So I did a little digging...:huh:
The vehicle is claimed to have covered 12,500 miles...
I checked for any repair history,through sources I have at work, and discovered the vehicle has covered in excess of 40,000 miles...:shock:
The vehicle is being transported to my local dealer and will be available for me to view by Tuesday next week at the latest(may be sooner depending on availability of car transporters)..
I was required to place a deposit of £300 to cover transport costs should I reject the vehicle,unless the vehicle is defective in any way then the deposit is returnable..
Question is...................
Do I just go in tomorrow and request my deposit is returned on the grounds that the mileage has been falsified or do I involve Trading Standards ??
Should I wait for the vehicle to be delivered and then reject it ??
None of the vehicles they offer for sale has the usual sticker on the speedo saying the mileage cannot be verified..
I would certainly take the information you have to the dealer and ask for an explination,
As well as taking it to the Trading standards i would also speak to ReMIT
Get your money when they think you might not involve trading standards -i.e. hint that you mightreport it unless your deposit is returned........
Then report it to the TSO. Good fer you - doing the digging.
.
And make sure you get your deposit back in cash if that's how you paid.
If from the sounds of it its a reputable dealership they would be as interested as you are in finding out how and why etc..
I would still report to TSO as a matter of common decency, no matter how much spin they put on it how many others are being duped?? If this is there way of mis-leading folk why feel bad, if a genuine error on there part its there fault so will still make them think twice about trying it on with someone else.
Your money isn't a problem no matter how paid.. the car is falsified so therefore isn't the car it was advertised as.. No contract can be upheld! The money is yours.
Remember Swithland Motors?? years ago thats what and how they made there money selling dodgy motors from posh forecourts... a few found out and bang.
Mike
They are a very large company.....
175 sites nationwide if memory serves me correctly...
Then personally I think you have the makings of a very and I mean very good deal!! Make the most of it, I would...
Think you got a very good case to take to trading standards Steve.
By the way anyone know the law on speedo mileage, as the Landy I've just rebuilt had to have a new one and the new one was supplied with the mileometer reading zero.
Quote by sparky230
Think you got a very good case to take to trading standards Steve.
By the way anyone know the law on speedo mileage, as the Landy I've just rebuilt had to have a new one and the new one was supplied with the mileometer reading zero.

It is normally the case ,in commercial circles at least, to set the mileage on the new speedo to that of the old one...
If in any doubt at all i'd get my money back, it'll be to late after its paid for
Quote by mdr2000
Then personally I think you have the makings of a very and I mean very good deal!! Make the most of it, I would...

exactly........ biggrin
It's quite clear that they are in the wrong here.......If I were you I would go down there tomorrow..........and calmly ask to speak to a manager, then explain your findings and show them documentation to prove it. Then (again whilst remaining totally calm and polite) 'ask' them what deal they would be willing to do for you on another car..........you are currently in one of the best bargaining positions you could be in.........so use it! (i normally find wearing heels and a short skirt usefull whilst negotiating but I don't think it'll work so well for you........confused)
Get them to offer you a better deal on another car.........then once the deals been done etc.......get onto trading standards........ mad it's disscusting that they are doing this to people......and it makes me wonder that if they have tried this one on you, what would they try to get away with an old dear who comes into their showroom! evil
Quote by Mallock2006
Think you got a very good case to take to trading standards Steve.
By the way anyone know the law on speedo mileage, as the Landy I've just rebuilt had to have a new one and the new one was supplied with the mileometer reading zero.

It is normally the case ,in commercial circles at least, to set the mileage on the new speedo to that of the old one...
I have had to replace Speedo on one of my previous Cars after an attempted theft! They couldn't get it so they smashed it up a bit including the Clocks.
Couldn't get it reset at original Car Mileage as it was sealed unit. So just told next owner. New clock fitted at so many miles, kinda like fitting another engine??
Also, the evidence that you have to support you're claim Will be required by the Trading Standards Officer to ascertain the worthiness of you're aligations,
As previously mentioned here in this thread, If the mileage has been Altered to enhance the price of the car then you have a very good chance to get this car if you're happy to do so, FOR A SONG...If apart from mileage it is OK!!!
It would be in the interest of the Dealer to Keep this quiet!! So, if you play you're cards right and do some more research you may find yourself with a VERY cheap car, but don't forget to account for the extra loss on the car when you come to sell it!
If you know about the Defect, You are obliged to inform any potential purchaser
You're research chould include, Previous owner?? what mileage did the car have when he/she sold it etc, and to whom, when and where!! Get as MANY facts as you can first, don't just rely on a HPI Report as some can be incorrect.
Check Service logs with Dealers of that Model, most will be willing to help, if the Car has been serviced up to say 40k then there should be at least 3 service logs against it!
Also VIN plates checked for tampering just in case its either a ringer or a even worse....a CLONE!!!
If you fancy being a shit tho, keep a lid on it and goto the news of the world... They would kill for a story like that!!
Good Luck wink
Quote by Argt05
Think you got a very good case to take to trading standards Steve.
By the way anyone know the law on speedo mileage, as the Landy I've just rebuilt had to have a new one and the new one was supplied with the mileometer reading zero.

It is normally the case ,in commercial circles at least, to set the mileage on the new speedo to that of the old one...
I have had to replace Speedo on one of my previous Cars after an attempted theft! They couldn't get it so they smashed it up a bit including the Clocks.
Couldn't get it reset at original Car Mileage as it was sealed unit. So just told next owner. New clock fitted at so many miles, kinda like fitting another engine??
Also, the evidence that you have to support you're claim Will be required by the Trading Standards Officer to ascertain the worthiness of you're aligations,
As previously mentioned here in this thread, If the mileage has been Altered to enhance the price of the car then you have a very good chance to get this car if you're happy to do so, FOR A SONG...If apart from mileage it is OK!!!
It would be in the interest of the Dealer to Keep this quiet!! So, if you play you're cards right and do some more research you may find yourself with a VERY cheap car, but don't forget to account for the extra loss on the car when you come to sell it!
If you know about the Defect, You are obliged to inform any potential purchaser
You're research chould include, Previous owner?? what mileage did the car have when he/she sold it etc, and to whom, when and where!! Get as MANY facts as you can first, don't just rely on a HPI Report as some can be incorrect.
Check Service logs with Dealers of that Model, most will be willing to help, if the Car has been serviced up to say 40k then there should be at least 3 service logs against it!
Also VIN plates checked for tampering just in case its either a ringer or a even worse....a CLONE!!!
If you fancy being a shit tho, keep a lid on it and goto the news of the world... They would kill for a story like that!!
Good Luck wink
I know my information to be correct as it comes direct from Ford own dealer service network system...
The vehicle has a digital speedo and if replaced the new speedo has to be programmed before instalation and the cars true mileage entered........
The equipment for this task is not commercially available so it must be undertaken by a main dealer..
The vehicle has been presented 3 times to Ford dealers to have warranty work undertaken..
All such work is logged on this network and all mileages recorded.
I dont want the car in question now as its done far too many miles for my liking and the history of the vehicle is obviously dubious..
They do however have a very nice top of the range model for about 7k more than I am spending rotflmao
My main aim is to get my deposit back,which I will do and regardless of the outcome I will be informing trading standards..........Unless they make me sign a gag order lol
Which was my next thought...
If that be the case then screw them for whatever you can mate!!
But be Very Calm about it as there maybe a legitimate reason for the mileage inacuracy, quite what that would be I don't fookin know tho ?? rolleyes
you can correct the mileage on any vehicle with digital clocks so it hasn't nessessarily been done by the dealer, plus any back street garage will do it for £20. having said that i bought a fiesta new and when i traded it in after 18 months it had 14,000 miles on the clock. 3 months later i got a visit from the police as the new owner had contcted both them and the trading standards regarding the milleage as ford network had it recorded at 78,000 miles. (on and 18 month old 1.2 fiesta? yeah right!) luckily for me though the garage where i got the car took manual service notes as well as computerised notes so it was found to be a ford network input error so it can happen. scary thought though of what would have happened if the dealer hadn't took manual notes. having said that they also checked with the DVLA and it matched the genuine mileage as all garage visits, ie services, mot's etc are now logged to the DVLA computer as well as the dealer network. and when renewing tax the form has a box to input the mileage i always fill it in (just as well in this case) but cant comment on anyone else doing so but this in itself catches fraudsters out.
ive had 2 vauxhall garages in the past tell me my car at the time didnt excist and even when they saw it with their own eyes still couldnt believe it! :shock:
Quote by poshkate
(i normally find wearing heels and a short skirt usefull whilst negotiating but I don't think it'll work so well for you........confused)

He has gone out in one of my short skirts and my high heels :eeek: :eeek: :eeek: :eeek:
Only joking :giggle: bolt
You can quote the Sale of Goods Act to them but I'd try the softly softly approach first. Only bring in the hardstuff when necessary. If you storm in there all guns blazing it will get their backs up immediately and they'll be on the defensive.
As for Trading Standards .. up to you really. Don't you just want to get your money and go? Why get embroiled in all that crap?
Quote by Marya_Northeast
As for Trading Standards .. up to you really. Don't you just want to get your money and go? Why get embroiled in all that crap?

So what about the next poor un-suspecting person that goes to buy it confused: :?:
Maybe someone like me spending all their money on a tight budget who could well end up buying a total lemon....
I doubt you would be best please if it was you ...
Have secured the return of my deposit...
They asked if I would like to choose another car and I said I had no trust or confidence what so ever in them..........I asked what they would do to try to reinstate my trust........
Silence was the reply........... rolleyes
Trading standards it is then...... evil
rolleyes If my memory, and the quoting function serves me correctly, your original concern was sorting out your own business, not becoming an advocate for fair trade for all
Quote by Mallock2006
Question is...................
Do I just go in tomorrow and request my deposit is returned on the grounds that the mileage has been falsified or do I involve Trading Standards ??
Should I wait for the vehicle to be delivered and then reject it ??
None of the vehicles they offer for sale has the usual sticker on the speedo saying the mileage cannot be verified..
AND
My main aim is to get my deposit back,which I will do and regardless of the outcome I will be informing trading standards..........Unless they make me sign a gag order lol

Of course, i wouldn't be "best pleased" as you put it but having worked in customer service for a big international company and knowing Trading Standards, Sale of Goods etc as well as I do, I also know that jumping in at the deep end and making threats is not the best way forward. These companies are insured up to their elbows, know every loophole, deal with minor indescrepancies on an everyday basis and frankly, don't give a shit about one piddly customer.
As it is, you obviously didn't come for advice but confirmation that what you wanted to do was the right course of action, it seems. Therefore, i will now butt out and let you carrying on fighting the good fight. :roll:
Quote by Mallock2006
Having put a deposit on a car today I felt something was too good to be true about the deal...
So I did a little digging...:huh:
The vehicle is claimed to have covered 12,500 miles...
I checked for any repair history,through sources I have at work, and discovered the vehicle has covered in excess of 40,000 miles...:shock:
The vehicle is being transported to my local dealer and will be available for me to view by Tuesday next week at the latest(may be sooner depending on availability of car transporters)..
I was required to place a deposit of £300 to cover transport costs should I reject the vehicle,unless the vehicle is defective in any way then the deposit is returnable..
Question is...................
Do I just go in tomorrow and request my deposit is returned on the grounds that the mileage has been falsified or do I involve Trading Standards ??
Should I wait for the vehicle to be delivered and then reject it ??
None of the vehicles they offer for sale has the usual sticker on the speedo saying the mileage cannot be verified..

My brother owns a garage and the rules and regulations regarding selling second hand cars and verification of mileage is strict.
They should have pointed out that the mileage is not correct. They should have told you the correct mileage that the engine has done if they know it ............... or that they cant confirm the mileage to be correct.
Ask the question .......... is the mileage acurate and take it from there!
You are entitled to a full refund of your deposit if you were told that mileage was accurate because it obviously isnt. lol
Good luck kiss
Sam xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Quote by Marya_Northeast
Of course, i wouldn't be "best pleased" as you put it but having worked in customer service for a big international company and knowing Trading Standards, Sale of Goods etc as well as I do, I also know that jumping in at the deep end and making threats is not the best way forward.

I dont recall ever saying that was planned course of action dunno
Quote by Marya_Northeast
These companies are insured up to their elbows, know every loophole, deal with minor indescrepancies on an everyday basis and frankly, don't give a shit about one piddly customer.

No amount of insurance will cover a motor trader against tampering with the mileage reading on cars and no amount of loophole dodging will help them either if they have knowingly done so....rolleyes
Quote by Marya_Northeast
As it is, you obviously didn't come for advice but confirmation that what you wanted to do was the right course of action, it seems. Therefore, i will now butt out and let you carrying on fighting the good fight. :roll:

So it appears by your sarcasm that you would simply take your money and run and to hell with anyone else less informed who may fall into the trap :dunno:
I'm not saying go on a country wide crusade to rid the UK of dodgy dealers but lets face it......A couple of phone calls and maybe a personal visit to a local office isnt too inconvenient now is it :roll:
after the carry on i have had with my car since i bought it, i would say trading standards, i wish i had had a bit more knowledge at the time, my car has cost me a fortune since i bought it and have heard other reports from the same dealer.
why should they get away with fooling the general public just cos they can
Earthy xx
My Dad used to work for a car company - it turned out the owner was clocking the cars on a regular basis! :shock: Anyway Trading Standards became involved and the man is now in prison for this and also insurance fraud.
I personally would report it, it may be a one-off that's not their fault or it may part of a larger more dangerous scam. The trouble is you never know.
probabley already said but too many posts to read.
ask for money back or you will involve trading standards, CASH ONLY
then tell them any way they will do it to the next persons for sure they have to be stopped.
If the mileage is definately wrong, then I would definately report it, but, these traces are not always right (I know you know what your doing but might be worth doing a bit more digging around).
We bought a nearly new car a few years ago and then re-registered it on a private plate. Kept it for a few years and then, the day after we had taxed and MOT'd it, some lovely scumbag decided to steal it! The car was eventually found, or should that be, what was left of it, was eventually found.
We arranged with the insurance company that we would keep the registration plate, and our next car was also registered on the same plate. However, we have found problems and when we tried to change insurance companies, they told us the car was a write off, and wouldnt touch it. When we tried to trade in the second car, we also experienced problems as it was showing as a write off so we put the plate back on retention and re-registered the car (thinking it would go back to its original number plate, which they normally do). However, the car was given a different plate by DVLA and we still ended up having to prove that our car was not the one that was originally registered on that number plate.
Hope you sort it, but if you take Posh Kates advice and wear the high heels and mini skirt, can I come and watch wink