Join the most popular community of UK swingers now
Login

Ebay Seller Probs!

last reply
24 replies
1.1k views
4 watchers
0 likes
Sorry to wander completely off topic with this folks, but I would appreciate some advice rolleyes
Yesterday I won an item on Ebay and when I went to complete the checkout tonight, I noticed that the seller is no longer a registered user :shock: This has occured today sometime, as he was registered yesterday confused
So I have sent an email to Ebay asking whether I should complete the transaction or not, but may have to wait up to 24 hours for a response.
So my question is, should I still make the payment? Just wondering if the seller has done a bunk, although up to now he has 695 feedback ratings and only one was negative. That one from last December and stated the item was not received. All his other feedback praise quick service, excellent goods etc :?
If anyone has experience of this type of stuff I would appreciate your advice please :roll:
Tracy-Jayne
NO with the amount of scams around,wait for a response from ebay first. kiss
Quote by PeBbLeSDeMoN
NO with the amount of scams around,wait for a response from ebay first. kiss

but let the seller know what you are doing!!
At best they may have withdrawn the auction , at worst they have been removed by Ebay because they are trying to trade without going through the system ( and paying the percentage) . Either way Ebay are usually quite good at sorting it .
Quote by lucyuktv2
NO with the amount of scams around,wait for a response from ebay first. kiss

but let the seller know what you are doing!!
Yes I have also emailed the seller to ask if the item has been withdrawn from sale, but no reply as yet, although it was only a couple of hours ago and not everyone sits at their pc 24/7 like I do so I suppose I should give it some time first rolleyes lol
T-J
I am an e-bayer with well over a 1000 feedback, so my advice would be, don't pay them yet.
They have probably been naru'ed because they haven't paid their e-bay bill yet.
Give it a couple of days see if they re-appear!
T-J, notify Eday and the seller what you are doing, as in a previous post..that way you can dispute any "bad payer" mark that goes against your name. Will do no harm to sit tight until you hear from one or the other. Talking about ht eothe, changing the subject......*LOL*,
Bill
Quote by RedHot
NO with the amount of scams around,wait for a response from ebay first. kiss

but let the seller know what you are doing!!
Yes I have also emailed the seller to ask if the item has been withdrawn from sale, but no reply as yet, although it was only a couple of hours ago and not everyone sits at their pc 24/7 like I do so I suppose I should give it some time first rolleyes lol
T-J
There is some good advice here Red, and I can only reiterate what has already been said.
John
smile
DEFINATELY don't pay. The same thing happened to me recently.... I bought an item (and paid for it straight away). A day or so after, all the seller's items and the seller were removed from eBay, even though they had loads of items for sale, a shop, and loads of positive feedbacks. This was in January..... They collected the payment but I never got my item. I emailed them twice with no response so I reported it to eBay, but I haven't heard anything from them either confused sad :( :(
I think you've done the right things so far ... contacting eBay to find out what's going on and also the seller to keep them informed too. Certainly don't pay until you know better about what happened.
Could be an innocent misunderstanding ...
I very recently bought an item from a French eBayer, had to use Babelfish to translate my query about shipping costs into French. Made payment to them - this was on Sunday. Come Monday, eBay send me an email to say that they pulled the transaction and not to make payment. They didn't say why they did that though and of course, I'd already paid ... big money ... contacted seller wondering what was going on ... they didn't know/didn't say ... but luckily for me, this seller was genuine and I received my purchase inside the week biggrin Seller is back online too.
What I'm waffling around to say is, it may all be fine, but be cautious nonetheless. Waiting a few days to find out what's happening won't do you any harm.
Tracy.... First of all, Don't panic.
There are several reasons for a good seller to be NARU'd.
There is also a chance that there is a snag somewhere though so the advice not to make payment is good.
I don't know how many eBay users realise this but there is a page you can go to to get the phone number of a trading partner....

Sadly, it doesn't work if the deller or buyer has been NARU'd.
Quote by Parrot
Tracy.... There are several reasons for a good seller to be NARU'd..

I am an ebayer myself and this is an interesting thread, but one questions,
What does NARU'd mean ?
Yours confused confused
Thank you for all the advice I have received so far.
I have now heard back from Ebay and they suggest not completing the sale, although they cannot tell me why the seller is now no longer registered.
They then go on to say that if the seller's account is reinstated within 90 days I may get neg feedback from the seller if I don't complete the sale confused
I've still not heard from the seller yet so will leave it another day or two and then write it off to experience I suppose and hope he doesn't come back and leave me a neg rolleyes
I know a neg is not the end of the world, but after two years with 100% and a large amount of feedback, I would hate to lose it now due to things beyond my control sad
T-J
No Longer A Registered User!
Just to agree with everyone else to say that not paying for now is a good idea, and to add, that there's no requirement that you pay within 24 hours anyway - I think the standard eBay payment time is a week, because people still send cheques and stuff - not everyone uses Paypal.
So, just wait and try to sort it out. (I recently had a situation where buyers disappeared on me after winning the item...atleast I only lost my listing fees and I can relist the item. I even received a warning email from a random person saying - correctly - that the guy who had won my auction was a conman..)
C
Quote by Trapper
No Longer A Registered User!

Thanks for that, don't you just love acronyms TTFN lol
It is time ebay got it’s act to sorted out. I have been an ebayer for years now but with all the scams going on you have to think long and hard before I buy.
Quote by RedHot
Thank you for all the advice I have received so far.
I have now heard back from Ebay and they suggest not completing the sale, although they cannot tell me why the seller is now no longer registered.
They then go on to say that if the seller's account is reinstated within 90 days I may get neg feedback from the seller if I don't complete the sale confused
I've still not heard from the seller yet so will leave it another day or two and then write it off to experience I suppose and hope he doesn't come back and leave me a neg rolleyes
I know a neg is not the end of the world, but after two years with 100% and a large amount of feedback, I would hate to lose it now due to things beyond my control sad
T-J

If the worst does happen and you end up down the line with a neg you can always leave a comment explaining why underneath. Whenever I'm buying or selling and someone has a neg I actually read more off how they've responded to what the neg comment was in the first place.
Hope you get it sorted.
Quote by Culum Struan
Just to agree with everyone else to say that not paying for now is a good idea, and to add, that there's no requirement that you pay within 24 hours anyway - I think the standard eBay payment time is a week, because people still send cheques and stuff - not everyone uses Paypal.
C

No I appreciate that I don't need to pay with 24 hours, but the seller's listing page did state that items should be paid for within 3 days, so is this not acceptable for them to suggest their own time limits on payment?
Personally I seldom use paypal, but I do like to post payment within the first day or two. It's always been a foolproof system until now confused
Hey ho! We live and learn lol
T-J
Hi RedHot, I have experienced this type of thing before. If this seller had alot of good feedback he is probably reliable within the ebay environment, but that is in the ebay environment. If he/she had items listed they might have had something listed not within ebay rules and this can result in suspension, did you check there other listings by any chance ? If the seller has had the item removed or has been suspended for infringing on ebay rules or both you normally receive an email from ebay advising you that you do not have to complete the transaction. Also bear in mind if this member is no longer a registered user they cant leave you a negative anyway. I would send this person another mail and let them know if they do not reply to you within x amount of hours/days you will not complete the transaction full stop as you are not prepared to deal outside of ebay.
Quote by bonnienclyde
If he/she had items listed they might have had something listed not within ebay rules and this can result in suspension, did you check there other listings by any chance ?

Yes as it happens I did check their other items and nothing seemed untoward. In fact I even had another of their items on my watch list rolleyes
It's a good idea to ask the seller to let me know within a certain time frame and I think I'll do that now. I have emailed last night but no reply so far, so it doesn't look good anyway.
As for the neg feedback, he could in theory leave it, if his account is reinstated with 90days and I have not completed the transaction.
However, I have now had ebay come back to me and they have said if he does re-join and leave a neg through no fault of my own, he can be made to remove it anyway, so hopefully no harm done confused
Ooh! I get sooo frantic at times about my feedback :roll: Not half as worried about losing the item, lovely as it was :silly: rotflmao
I'm off to email the seller now and then I think we can draw a line under this. Thanks to everyone for their advice. I do appreciate it biggrin
T-J
Quote by xxdevil69
If the worst does happen and you end up down the line with a neg you can always leave a comment explaining why underneath. Whenever I'm buying or selling and someone has a neg I actually read more off how they've responded to what the neg comment was in the first place.

Same here - you can tell a lot about someone by how they respond to negative feedback - if they're abusive, I'm not interested in buying from them as you just know that if anything goes wrong, they'll be no help whatsoever.
Mistakes happen after all and negative feedback may not always be merited and anyone who has had 1000s of transactions is bound to have 1 or 2 negatives ... of course, if they're all in the last month or so ...
Got a question BTW, may as well do it here ... soz for a mini-hijack ...
If an item is described as MINT condition or MIMB ... what does that mean? Does it mean that it's been checked and is in perfect condition or that it's in the original box and never actually been opened up to be checked ?
I'm not certain, but I tend to think this might vary depending on what the item is? In general I would (personally) assume that it is in perfect (new) condition but it may have been opened and checked..even turned on and tested if it is electronic..
C
Jedi.... I went through a stage a few years ago where I was selling model cars and some of the collectors are very, very fussy about the state of the box. (Stop laughing at the back)
The really serious ones would prefer a box that had never been opened to one that had a mark where some selotape had been.