Join the most popular community of UK swingers now
Login

Fair membership costs? - Paying members & Free non-payin

last reply
208 replies
14.6k views
0 watchers
0 likes
Its a fair question Somm and welcome to the forum smile
The answer is that they're not, people will join and subscribe if they like what they find here, the fact that members that were here prior to when we took over the site don't pay doesn't come in to it, for many people when they make the decision, they judge the site on what they see and then decide if they think its worth paying.
Quote by Somm
I can clarify the 'why' of the free members. If you check back to what was being promised when I signed up for SH you'll find this:
Swinging Heaven is FREE and is staying that way
First things first. We get emails every now and then asking how to pay to use this site, or whether we will be making it a site you have to pay for to use in the future. We want to take this opportunity to say don't bother asking. No payment is required, no payment will ever be required. Keep your Credit Card in your pocket/purse! You will NOT come to this site one day and find that you have to pay to use it. We'd sooner stop all together than start charging anyone to use this site, and let that be the final word on the matter.

The source of that quote is available .
Please feel free to read the above quote.
If you search hard enough you could find the original post.(LINK)
If you seek then you shall find.
Or are you just another that wants everything finding for them.
Like i said earlier "we can have a 500 page header, with a box you have to tick after every paragraph, listing every change that happens.
Dont tick every box and you cant get in."
SIMPLES
Already read that 'source' the other day from a past post in this very thread.
As for the re-quoted source thats a web archive of an old page from the old website that belonged to the old owners (mark & helen) of the site before the current new owners. From times past when the site was in no way shape or form a pay site, was totally free hence no paying members existed.
That is the basis of the promise made by the new owners not to make the free full basic access members pay (also explained and quoted in a thread in this post).
If you read my actual question i'm not asking about or questioning that promise.
To explain what i asked is - where during the current sign up & payment are new paying members made aware of the situation of free full basic access members during their sign up and payment to the site. And when i say site that's the current site for which present terms and conditions they sign up for.
If you seek you shall find wink my actual post/question a few threads back.
If you can answer mi question please do, if you cant....oh well lol
Have fun x
I
I can't see what relevance it has if there is a notice telling people that some members get the site for free. Free members have that benefit due to the contract between the sites original owner and the current owners. Any new people signing up are paying to use the services the site provides. Companies have paid celebs obscene amounts to promote their products or service- hands up who'se bought a product advertised by a celeb???
i'm personally rather pissed off having to subsidise the over population of the planet but i'm given no choice in that matter. At least here paying members have the opportunity to not renew after they have made use of the site services for the length of their subscription.
Quote by st3v3
Its a fair question Somm and welcome to the forum smile
The answer is that they're not, people will join and subscribe if they like what they find here, the fact that members that were here prior to when we took over the site don't pay doesn't come in to it, for many people when they make the decision, they judge the site on what they see and then decide if they think its worth paying.

But for some, going by this thread, it seams, it does matter.
As the owner of the site, this must surely be useful information to you, it is always good to know how customers perceive the service provided
I like this site, and while the price remains within my budget, I shall continue to pay, but I can see that it may gripe some to find out that others get for free what they have to buy.
Quote by st3v3
Its a fair question Somm and welcome to the forum smile
The answer is that they're not, people will join and subscribe if they like what they find here, the fact that members that were here prior to when we took over the site don't pay doesn't come in to it, for many people when they make the decision, they judge the site on what they see and then decide if they think its worth paying.

ADMIN, thanks for the answer, much appreciated. My orig question was asked as a few posters suggested new members are well aware of the existance of free non paying members. Aware before they join and make payment (when in fact they aint always aware or formally made aware) so should've decided then and not joined to come here moaning or complaining.
As for the existing free members, the past promise to keep them as such and reason behind it is not something I was questioning. I became aware of that post membership payment and thats how it is, not something i loose sleep over tbh but do have an opinion on hahaha.
Anyway, question answered, cheers.
Quote by Somm
Its a fair question Somm and welcome to the forum smile
The answer is that they're not, people will join and subscribe if they like what they find here, the fact that members that were here prior to when we took over the site don't pay doesn't come in to it, for many people when they make the decision, they judge the site on what they see and then decide if they think its worth paying.

ADMIN, thanks for the answer, much appreciated. My orig question was asked as a few posters suggested new members are well aware of the existance of free non paying members. Aware before they join and make payment (when in fact they aint always aware or formally made aware) so should've decided then and not joined to come here moaning or complaining.
As for the existing free members, the past promise to keep them as such and reason behind it is not something I was questioning. I became aware of that post membership payment and thats how it is, not something i loose sleep over tbh but do have an opinion on hahaha.
Anyway, question answered, cheers.
free members have access to read the forum i believe- the issue of 'free with access' members has popped up quite often as some people have been confused with old free and new free. so some people may well be aware before they join
Quote by st3v3
Its a fair question Somm and welcome to the forum smile
The answer is that they're not, people will join and subscribe if they like what they find here, the fact that members that were here prior to when we took over the site don't pay doesn't come in to it, for many people when they make the decision, they judge the site on what they see and then decide if they think its worth paying.

I have been here a little while now, and although I have had a good time.
I did however join this site as I believed everyone here would be a paying member, we looked at free sites at the time and we choose to pay, but I don't believe we were given all the facts.
Sometimes we make a judgement based on the facts at hand, I did however feel slighty cheated when I soon realised that wasn't the case.
I think it would be better to have been given all the facts then people can make a more informed choice to join or not.
So sorry st3v3 I have to disgree with you on the point I have highlighted, the fact people have been mentioning about free members ever since I have been here, there have been various threads about it in the past, does actually come into it.
Why not let people know what exactly they are paying into, then you might not get people questioning it, as they would have known before they joined.
Quote by Somm
Can you answer my question yes or no ?? Someone green comes to this site to join. Where does it tell them ?? Or is it down to them discovering after payment ?? Or do you really think every or most new members somehow magically know beforehand ??
:mrgreen:
x

It doesn't and there lies the problem I believe.
Something Admin should look into maybe.
I am not against the free membership I can understand how that came about, I do however believe people should be told about the history of the site before hand then people will join knowing the full facts.
I have a BT Broadband package at home and an O2 mobile phone package. I also have agreements/payments plans for my gas and electricity bills. I've had them for years and review and update them now and then so they are cost effective. If they weren't, I'd move on to another provider, simple as.
However, there are people that became customers of these same providers before and after me that were entitled to different 'deals' at the time. Do I know what they are? No way. That's between them and the provider and that's life! I've bought and sold houses and cars as most of us will have done in life too - sometimes you lose and sometimes you gain but you are the one that makes the choice at the time of the transaction, nobody else.
I also see offers from time to time for 'new' customers from these same providers I mention above, that seem 'better' than what I have. Again, that's life, I made my choice at the time I signed up and like I say, if I don't feel I'm getting a competitive price and service, then I'd go elsewhere. That's my decision.
I'd suggest some of you apply the same logic to this place. It's a business. Mark said he'd never sell the place but he did as the offer was clearly too good to turn down and Symbiosis sensed a great opportunity - good on them, I say.
We all know there are other sites - are they are as sophisticated as this in terms of content etc? No. If you don't like or need the sophistication (and are paying for it) then go elsewhere for free. If not, then don't spend page after page whining about it. I'd think that the Forum is a very small part of this site in terms of the revenue it generates for Symbiosis... and meanwhile, while we're all typing, there a shed load of drunken straight (mostly!) blokes getting their credit cards out to sit in Chat watching cams and bang one out.
Symbiosis is a business and it's owners are likely better at running it then worrying about being your mothers, fathers and agony aunts. It's not run from somebody's 'back garden shed' any more, that's for sure. Do you expect the CEO of BT to come and 'make it all better' each time you have an issue with your phone bill? Probably not.
Most of the rising costs have been brought about by IT technical developments, and 'sundry' business costs. Therefore any new ideas are going to incur such costs again to be implemented.
Again the paying members will be hit. But if non paying members leave, you are left with a higher bill to pay, as the hoped for revenue would not be realised.
Quote by duncanlondon
Most of the rising costs have been brought about by IT technical developments, and 'sundry' business costs. Therefore any new ideas are going to incur such costs again to be implemented.
Again the paying members will be hit. But if non paying members leave, you are left with a higher bill to pay, as the hoped for revenue would not be realised.

I don't get that bit Duncan confused
Though it does seem unfair and in an ideal situation I think that maybe there should be a way to give the paying members something that free members don't get in the basic package that appreciates the difference between the two. Other than that I can't really argue Andrew2010's post
payers want to lower their costs or keep them the same. it is expected that by charging the free members sufficient revenue is raised to do this.
but if free members don't rejoin, then the revenue won't be raised. a costly technical, admin and business exercise will still need to be paid for.
who pays? the existing paid members.
so is it a reasonable risk for paid members to take?
How about looking at it this way?
What's one of the key things paying members bring to the site? Commitment. It shows they want to use the site, it's features, and to reap it's benefits in terms of getting something out of their investment.
What's one of the key things pre-takeover free members bring to the site? Commitment. It shows that they've continued to use the site, it's features, and to reap it's benefits in terms of getting something out of the years they've put into it and the experience they've gained.
How many truly free sites can promise that level of commitment from all it's members?
;-)
Quote by Theladyisaminx
Its a fair question Somm and welcome to the forum smile
The answer is that they're not, people will join and subscribe if they like what they find here, the fact that members that were here prior to when we took over the site don't pay doesn't come in to it, for many people when they make the decision, they judge the site on what they see and then decide if they think its worth paying.

I have been here a little while now, and although I have had a good time.
I did however join this site as I believed everyone here would be a paying member, we looked at free sites at the time and we choose to pay, but I don't believe we were given all the facts.
Sometimes we make a judgement based on the facts at hand, I did however feel slighty cheated when I soon realised that wasn't the case.
I think it would be better to have been given all the facts then people can make a more informed choice to join or not.
So sorry st3v3 I have to disgree with you on the point I have highlighted, the fact people have been mentioning about free members ever since I have been here, there have been various threads about it in the past, does actually come into it.
Why not let people know what exactly they are paying into, then you might not get people questioning it, as they would have known before they joined.
Because some would read that, think twice and maybe not join
Quote by andrew2010
I have a BT Broadband package at home and an O2 mobile phone package. I also have agreements/payments plans for my gas and electricity bills. I've had them for years and review and update them now and then so they are cost effective. If they weren't, I'd move on to another provider, simple as.
However, there are people that became customers of these same providers before and after me that were entitled to different 'deals' at the time. Do I know what they are? No way. That's between them and the provider and that's life!

Out've curiosity do BT/O2 happen to be or have been giving some customers free telephone/internet accounts whilst making others pay in full ???
Unless they have/are i'm missing something in the comparison drawn.
Might i suggest comparing the ££ differential between BT/O2 paid accounts with the ££ differential in SH free and paid accounts is not comparing apples with apples.
Quote by Theladyisaminx
I have been here a little while now, and although I have had a good time.
I did however join this site as I believed everyone here would be a paying member, we looked at free sites at the time and we choose to pay, but I don't believe we were given all the facts.

When you were looking at joining this site, did you give a single thought to the possibility that not everyone was a paying member? And having looked at the site, realised you decided to pay, would you have gone through with it if you knew there were non-paying members here?
From what I have read my understanding is as follows;
Paying members make up 72% of the site, free full access members are 28%.
Paying members will always pay for any and every improvement while the free full access members still pay nothing towards anything.
Paying members will not get any service over and above the free full access members, regardless of paying.
Paying members will not be informed of full free access members prior to joining until they either find a debate in the forum or another member informs them.
Paying members once they know about full free access members can then make the informed choice, after payment, that they can renew and still pay all the costs, or go elsewhere, but if you are unhappy on discovering, the terms and conditions do state "no refunds" given.
Paying members that raise the pay/free member subject will always be told by many "Don't pay then and go elsewhere, you have choice".
Now, thats commitment ;) xxxxxxx
Hi Aurora - Ive only managed to read a coupel of the pages of this thread, but Im startled to read that 28% of the site dont pay. If true thats astounding. I also wonder how Im missing out having been a 'member' of this site for many years.
I have no problem paying a minimal fee - but when you think of all the free sites that offer a lot more out there, you do wonder wher all the profit goes.
As you say we have a choice, but I my choice is I dont want to leave the site. I have made many friends on here, and love the forums and cams on the main.
The introduction of some of the new features are good in theory , but only seem to part work . eg the site grounds to a virtual halt on my pc if I try and use muti-room.
I think there should be some sort of incentive for people to renew each year - eg it should be cheaper to renew than join.
I always find any ticket I raise is answered quickly and politely.
The true gauge of the site though is that there does seem to have been a drop in new couples and females, which is worrying.
By the way , at what point was the site free ? Ive just checked and I joined at the start of 2006. People who joined in 2005 seemed to be non-payers.
Ive just read that the fees are going up to £70 .... has this site heard about the recession ?????? Were are strugling to pay bills.. If they dont manage the numbers the site will fail anyway. Come on guys keep this site nos 1
Quote by Hooters
Hi Aurora - Ive only managed to read a coupel of the pages of this thread, but Im startled to read that 28% of the site dont pay. If true thats astounding. I also wonder how Im missing out having been a 'member' of this site for many years.

I'm not sure that the 28% is a confirmed figure, so don't be too startled.
There are many for whom membership is free; free membership is available, with limited access.
You missed out because you joined after the site became a paysite in late 2005.
Quote by flower411
From what I have read my understanding is as follows;
Paying members make up 72% of the site, free full access members are 28%.
Paying members will always pay for any and every improvement while the free full access members still pay nothing towards anything.
Paying members will not get any service over and above the free full access members, regardless of paying.
Paying members will not be informed of full free access members prior to joining until they either find a debate in the forum or another member informs them.
Paying members once they know about full free access members can then make the informed choice, after payment, that they can renew and still pay all the costs, or go elsewhere, but if you are unhappy on discovering, the terms and conditions do state "no refunds" given.
Paying members that raise the pay/free member subject will always be told by many "Don't pay then and go elsewhere, you have choice".
Now, thats commitment ;) xxxxxxx

Blimey !!
For somebody who says they`re not having a go ....you don`t half go on !!
You`ve completely ignored extras in your rant !
Just stating the facts as I see them.
We all know that Extra's is an add on, not membership and yes paying members and full free access members do have to pay for that. I am discussing membership and site improvements.
Quote by Freckledbird
Hi Aurora - Ive only managed to read a coupel of the pages of this thread, but Im startled to read that 28% of the site dont pay. If true thats astounding. I also wonder how Im missing out having been a 'member' of this site for many years.

I'm not sure that the 28% is a confirmed figure, so don't be too startled.
There are many for whom membership is free; free membership is available, with limited access.
You missed out because you joined after the site became a paysite in late 2005.
If you look back to St3v3 post on page 3 you will see this;
How many existing members are free members?
If you mean free for life, around 345,000

I think that pretty much confirms its.
Quote by Aurora_female
Hi Aurora - Ive only managed to read a coupel of the pages of this thread, but Im startled to read that 28% of the site dont pay. If true thats astounding. I also wonder how Im missing out having been a 'member' of this site for many years.

I'm not sure that the 28% is a confirmed figure, so don't be too startled.
There are many for whom membership is free; free membership is available, with limited access.
You missed out because you joined after the site became a paysite in late 2005.
If you look back to St3v3 post on page 3 you will see this;
How many existing members are free members?
If you mean free for life, around 345,000

I think that pretty much confirms its.
OK, then read this post:
Quote by Ian
The simple fact is that SH is being funded by only 72% of the members.

Can I challege your 'fact' ?
345000 members joined SH before Symbios took over.
1250000 (ish) membership now.
Therefore yes I agree you are looking at around a 28 - 72 % split.
However you make the wrong assumption that every single account that was registered since the take over was not a 'basic, can't do anything, but is free' account, and was in fact a paying account.
Correcting this will reduce your percentage quite dramatically.
And if you read Neil's post on page 4 (I won't quote as it's quite lengthy), I think that puts it more into perspective.
How many members (paying or free) are actually active? If we say that accessing the site for any reason is being 'active', how many do it on a reasonably regular basis - say once a month or more. Is it possible (the info is there so we could be told) that a higher proportion of free members are irregular or even lapsed users than paying ones?
I would be very interested to see usage figures published. No names needed - just broad figures.
Without that info - these arguments are bit moot.
No disrespect to anyone Freckle, but if one of the owners says what I have quoted, then I tend to believe that and he did say "Free for life", if he means for basic free members with no site access then I will retract that but that is not mine nor some others' understanding. Maybe st3v3 will confirm either way, whether the "free for life, around 345,000" is full access free members or not.
When you have finished with your figures, please take off the fact that I am not too sure how many free accounts I have from before the take over confused
There has to be 3 I no longer use, then a couple I created when we had a masqued ball.
I could have registered up to 10 accounts over the years dunno
So 28% minus 10 that might be mine :giggle:
Quote by flower411

No disrespect to Neil, but if one of the owners says what I have quoted, then I tend to believe that and he did say "Free for life".

OMG !! They`re gonna kill us all .........run awwaaaaaaaayyy !! :scared:

:evil2: :giggle:
Quote by foxylady2209
How many members (paying or free) are actually active? If we say that accessing the site for any reason is being 'active', how many do it on a reasonably regular basis - say once a month or more. Is it possible (the info is there so we could be told) that a higher proportion of free members are irregular or even lapsed users than paying ones?
I would be very interested to see usage figures published. No names needed - just broad figures.
Without that info - these arguments are bit moot.

I Agree.
So maybe SH would care to answer this question
1) How many paying members are active?
2) How many non-paying members are active?
Actually I think what is happening is no different from a company who puts out a big promotion and giveaways of 'free' stuff, in order to create business. Usually no one questions that, and is happy to pocket a free or cheap product.
In this case there is more of a family/community aspect and therefore the feeling, for some, of a visible equal share. We free punters knew where we stood. But for newbies it comes as an awakening.
But its no different from ordinary life. Our life is what it is because people before us made the houses and transport, the industry etc. It's how progress works, someone does the groundwork and the next lot have it easier. Except they effectively pay their dues.
We all get nobbled somewhere in life like this.
Quote by domino_2
How many members (paying or free) are actually active? If we say that accessing the site for any reason is being 'active', how many do it on a reasonably regular basis - say once a month or more. Is it possible (the info is there so we could be told) that a higher proportion of free members are irregular or even lapsed users than paying ones?
I would be very interested to see usage figures published. No names needed - just broad figures.
Without that info - these arguments are bit moot.

I Agree.
So maybe SH would care to answer this question
1) How many paying members are active?
2) How many non-paying members are active?

Just wondering really, what does 'active' mean?
Those that log on every six months, six weeks, six days or six times a day?
And, to be fair, who are we to be judging what anyone else considers as active when its personal to them?
Quote by Aurora_female
No disrespect to anyone Freckle, but if one of the owners says what I have quoted, then I tend to believe that and he did say "Free for life", if he means for basic free members with no site access then I will retract that but that is not mine nor some others' understanding. Maybe st3v3 will confirm either way, whether the
"free for life, around 345,000" is full access free members or not.

What would be interesting to know for your side of the debate is how many of those would pay if sent a bill? I imagine a very small amount. Thats 345,000 accounts all from pre 2006 so I would guees and it is a guess at least 60% of those havent been logged into in the last 2 years dunno On free sites as it was back then people create an account and just feck off after a nosey around. I have accounts on free sites all over the place that I have never used other than within the week I first joined.
I'm only on page one of this, but thought I'd throw in a reply at this point, so sorry if this has already been said.
I totally understand people not wanting to pay when there are free members, but I don't think charging the free members is the way to go.
I am a free member and the way I see it is this...
The reason this site was so attractive to the company which bought it, was because of the massive existing userbase. That userbase is what made/makes the site. Without those users, this site would not have been worth anyone paying for. I doubt many of the paying members would have signed up in the first place. I have a little experience with that. I was party to a new swinging site start-up a few years ago. It started well, small but fun. At first it was free for us lot who helped start it and free for newbies. Then due to financial matters it was only free for 3 months for new users, then it was only free for a month due to low revenues. The problem was that there was no 'free' time to build the userbase to make it worth paying for, and that is what the free users did for this site.
As a free user I have to say that my activity on this site is sporadic. If I had to pay I would go elsewhere (nevermind any recriminations about the promise that was made, to never charge existing members (indeed, there was initially a similar promise to never introduce tiered paid membership, which there now is)) as would a lot of others, I believe.
Yes there are new features, but just as they CAN be an aide to finding a good swing meet, they also make it easier and more attractive to the people who don't actually understand swinging and thin it's all about a quick shag (not to slight the genuine swingers who like their swinging that way).
Aside from the potential ramifications of a mass exodus of free members, you ask the question about it being unfair to charge the ones who joined after the takeover.
Well is it fair to charge the people who made the site what it is?