New Site

23 Nov 2009

Quote by Steve
Can anyone help please.
I am having real problems with the new site. I can log in and it takes about 5 minutes to bring each page up, whether it is the forum pages or just browsing the site. I have tried clearing temporary internet files etc but still taking forever to load pages. Getting a little frustrated now as cant access the forum pages as taking too long to bring the pages up :-(

IF you are using Internet Explorer....stop.
Use Mozilla Firefox.....do not have any problems at all with it.
Only a suggestion though.
Not only Firefox - Safari or Google chrome. Each one is better on a bad day, than Internet Explorer is on a good one rolleyes

You need a new pc wink

Thats what you kept telling me when I had problems lol

If ya keep practising minx .....you`ll find that they`ve moved the quote button !!
rotflmao

Ya git, I deleted that quote when I realised, how did you get there before me? :shock:
Totally agree about Firefox/Chrome Vs IE which is a pile of junk. Unfortunately it appears the developers of the new site have not fully tested it in the alternative browsers as profile photo's don't work in FF and neither does the bug report link! I have raised a ticket lets hope they can fix quickly as I only use IE at the point of a gun.
PS just found the Smileys and More Smileys link do not work in FF either. grrrr
I find all the buttons work and I am using Firefox dunno

Support came back with Ctrl F5 force refresh which sorted the gallery issue :lol: :lol: and appears to have sorted smiley issue too! hurray for support

23 Nov 2009

Anyone having issues using IE6 now please let us know, we need as many people to let us know either way as possible.

23 Nov 2009

Quote by MadMax
Anyone having issues using IE6 now please let us know, we need as many people to let us know either way as possible.

I've just had a mail from someone who cant get on the site - page hangs. Using IE6 and xp.
PS. They have tried clearing cache, history etc...

23 Nov 2009

Quote by MadMax
Anyone having issues using IE6 now please let us know, we need as many people to let us know either way as possible.

People only using IE6 will be unable to let you know anything as they won't be able to log in to tell you!

23 Nov 2009

Quote by westlake
Anyone having issues using IE6 now please let us know, we need as many people to let us know either way as possible.

People only using IE6 will be unable to let you know anything as they won't be able to log in to tell you!
Could be right - this person can't do anything at all. Totally locked up on one page.

23 Nov 2009

Love the look of the new site, but why does it take me two attempts to logon???,...after first telling me ive used the wrong user name it then lets me in once I 'retype' the same name!!!,...it then logsout again when I start changing pages!!!,.....also our friends aren't there tonight!!!!:taz:

24 Nov 2009

yep home pc is IE6 and on xp and still locked up :sad:

24 Nov 2009

Quote by Nm666
yep home pc is IE6 and on xp and still locked up :sad:

Send in a support ticket smile

Techie guys had a fiddle this afternoon and hoped it was resolved. I'm sure they will want to know if IE6 members are still having issues.
You can put a ticket in here: http://www.swingingheaven.co.uk/help-centre/

24 Nov 2009

Quote by Greenline
hi on my home computer i log onto sh(new site) and it locks up my comp,have cleared history cookies etc but it still locks up, am on xp .everything works on my lappy tho help please :sad: oh lappy is on vista...xx

The same is also happening to me :sad:
I have done nothing to either laptop or pc lately and both are using xp.
I have now loaded Internet Explorer 8 with Service Pack 3 and all now seems to be working fine :!:

25 Nov 2009

woohooo cheers guys home pc is now running sh thank you for all your time and effort xxxxx

25 Nov 2009

Quote by James_Silver
Agree - The new site seems to require more clicks to navigate and it is not always rational in terms of menu flow... less is sometime more!
As an example, how do I make a photo my 'key' photo that appears in lists? Why do TABS disappear when you click on one of them?
I use FireFox or Safari on a Mac - Chatroom Flash fails everytime... good bye chatroom!

Have you submitted a support ticket about the Flash issue? The technical team may be able to advise you.

28 Nov 2009

one thing ive noticed is that i cannot upload any different avatars or pics to use on the forum.
everytime i select one to upload it fails and im back to using the ones in my private folder.
any ideas?