Anyone had any experience from any of the main supermarkets asking you to go to a nearby shelf to pack your bag instead of in the trolley? Won't mention the supermarket but you do not have to go very far into the alphabet to find the first letter. The operator in Bridgend was literally throwing the items across the scanner. Even by putting the goods in the trolley my daughter and I would not have been able to keep up. She said in a distinctly unfriendly voice, "You'll have to pack quicker than that or we'll ask you to use one of the shelves".
I replied that I had "no intention of packing our stuff twice".
The reply came back that its 'company policy'.
Does 'company policy' extend to the pressurization and humiliation of less agile and more pensionable customers as well wishing to do the same
At mid morning there were only a trickle of customers in the store. Perhaps 'company policy' is working well there too!!!
Smooth2
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Packing bags in the shopping trolley
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Sex God
Quote by Smooth2
Anyone had any experience from any of the main supermarkets asking you to go to a nearby shelf to pack your bag instead of in the trolley? Won't mention the supermarket but you do not have to go very far into the alphabet to find the first letter. The operator in Bridgend was literally throwing the items across the scanner. Even by putting the goods in the trolley my daughter and I would not have been able to keep up. She said in a distinctly unfriendly voice, "You'll have to pack quicker than that or we'll ask you to use one of the shelves".
I replied that I had "no intention of packing our stuff twice".
The reply came back that its 'company policy'.
Does 'company policy' extend to the pressurization and humiliation of less agile and more pensionable customers as well wishing to do the same
At mid morning there were only a trickle of customers in the store. Perhaps 'company policy' is working well there too!!!
Smooth2
The aforementioned company is foreign. They dont seem to adapt their customer treatment especially for the UK market. I guess the way they do it cuts down on check out staff as other customers would get fed up with waiting and not come back
Must admit I have packed my stuff on the shelves on various occasions. When we last went abroad to Corfu the above treatment would have been a luxury 
We found in Corfu once you have paid which I did once scanning was finished they then just keep chucking the next customers stuff down :shock: This was in spite of the fact Mrs Tweeky still had half of ours to pack :twisted: So we ended up packing at the same time as the next customers on the check out with all our goods mixed up :sad: On a side note Corfu shopping was often eventful. We were waiting outside the supermarket once due to a thunderstorm. A nice greek gentlemen asked me if he could have a very small amount of money to buy a bottle of Metaxa, think its like Greek whiskey :dunno: In return when his friend arrived to give him a lift he would get him to take Mrs Teeeky little Tweeky and I back to our holiday village. When the time came his friend sped across the car park in a 2 seater flat bed truck :shock: I was wondering if taking a two year old on the back of a flat bed truck in the rain was sensible but I never got to a decision as the nice Greek gentleman jumped as it was still moving and waved as they vanished in a dust cloud across the car park.
On another afternoon I was at another supermarket on my own. I felt a tap on my shoulder and its the gay compare from the karaoke bar who keeps chatting to me when I am in the bar on my own at night. Pretty certain he fancies me but not interested as I'm not into guys. Offers me lift anywhere in the resort :thumbup: I think its just a lift no harm in that in a car cant go wrong. We get outside and I am shown possibly the smallest moped I have ever seen with an even smaller seat. The ride back was a rather intimate affair with me pushed into his back like a limpet in an attempt not to end up on the tarmac. I was comforted though by the Karaoke compare who for large parts of the journey squeezed my thigh and shouted enjoying the ride :lol: We arrived back at the holiday village on the moped at prime time around the pool and as we pulled up everyone looked due to the noise
As i got off the moped pulled away went a few metres up the road and turn around to drive back past. As he drove past the guy stood up in his seat and did fucking motions whilst shouting Oi oi oi oi oi oi and pointing at me. Its was a rather uncomfortable walk past the pool as I tried to not look like I had a sore ass whilst avoiding disgusted looks from holiday makers with young children :lol: Shopping is one of the biggest nightmares in my week - absolutely hate it 
I hate having to remove stuff from shelf into a trolley, then from the trolley onto the counter, then from the counter back to the trolley, then from the trolley to the car, then from the car into the kitchen, then from the kitchen into the cupboards/fridge/freezer. I'm fed up with the bluddy stuff by then, no matter how gorgeous it looked from the first transfer (shelf to trolley)
Sick of the bluddy sight of it all by then :evil:
Not only that - I have to buy a family "buy massive, minimal savings" 8 thousand toilet rolls - for everyone to poo out said shopping (excluding shampoo!)!!!!!!!!!!
It really irritates me - and I want a shopping fairy that does it all (just like David and the kids think there is!!!) :x
Trouble is - the kids ALWAYS manage to find the little "well done you been shopping" treat that I buy myself - before I do!!!! :x
Hate it! but begrudge paying a fiver for someone to deliver it 200 yards up the road! 
Thank heavens I've not yet encountered this "put it on the shelf" malarky yet - that would just about finish me off I think!!! When do you fit it in?? Between shelf to trolley, or between trolley to conveyor belt, or between conveyor belt to trolley??? :confused:
I hate having to remove stuff from shelf into a trolley, then from the trolley onto the counter, then from the counter back to the trolley, then from the trolley to the car, then from the car into the kitchen, then from the kitchen into the cupboards/fridge/freezer. I'm fed up with the bluddy stuff by then, no matter how gorgeous it looked from the first transfer (shelf to trolley)
Sick of the bluddy sight of it all by then :evil:
Not only that - I have to buy a family "buy massive, minimal savings" 8 thousand toilet rolls - for everyone to poo out said shopping (excluding shampoo!)!!!!!!!!!!
It really irritates me - and I want a shopping fairy that does it all (just like David and the kids think there is!!!) :x
Trouble is - the kids ALWAYS manage to find the little "well done you been shopping" treat that I buy myself - before I do!!!! :x
Hate it!
but begrudge paying a fiver for someone to deliver it 200 yards up the road! Thank heavens I've not yet encountered this "put it on the shelf" malarky yet - that would just about finish me off I think!!! When do you fit it in?? Between shelf to trolley, or between trolley to conveyor belt, or between conveyor belt to trolley??? :confused:
The next time they say it, i suggest you say its your policy to pack your bags at a sensible speed and not feel rushed...We never pay for our goods until we have completely packed our shopping, it stops the checkout staff from serving the next customer whilst your still trying pack your bags and mixing the items up!
Sex God
I take my own bag packer with me!! :giggle:
Sex God
It's Aldi if anyone is interested. Not sure why everyone is being coy about mentioning the name.
It is company policy and that's their choice. And as a customer wee accept that policy - once we know about it. But there is no justification for them being ruda about it - any more than us being rude to them about it. I'm comfortable with putting the stuff straight into the trolley at the checkout and using the shelf for bag-packing. I don't do huge weekly shopping there so it's no big deal.
The general shopping activity is - goods from shelf to trolley, trolley to checkout, checkout to trolley and trolley to bag and bag to car. Most shops skip one of those steps.
For some people 'shopping' is weeks digging/ploughing the land by hand woth a mattock or ox-driven wooden plough, a month sowing the seed, 5 months keeping birds/rats/mice/slugs off it and hoeing the weeds, months harvesting at different times, weeks preparing the harvest for storage/preserving and 12 months of every year on the brink of starvation of the crops fail or the food rots in storage.
Puts the 'trauma' of the weekly shop in perspective.
It is company policy and that's their choice. And as a customer wee accept that policy - once we know about it. But there is no justification for them being ruda about it - any more than us being rude to them about it. I'm comfortable with putting the stuff straight into the trolley at the checkout and using the shelf for bag-packing. I don't do huge weekly shopping there so it's no big deal.
The general shopping activity is - goods from shelf to trolley, trolley to checkout, checkout to trolley and trolley to bag and bag to car. Most shops skip one of those steps.
For some people 'shopping' is weeks digging/ploughing the land by hand woth a mattock or ox-driven wooden plough, a month sowing the seed, 5 months keeping birds/rats/mice/slugs off it and hoeing the weeds, months harvesting at different times, weeks preparing the harvest for storage/preserving and 12 months of every year on the brink of starvation of the crops fail or the food rots in storage.
Puts the 'trauma' of the weekly shop in perspective.
Quote by foxylady2209
It's Aldi if anyone is interested. Not sure why everyone is being coy about mentioning the name.
It is company policy and that's their choice. And as a customer wee accept that policy - once we know about it. But there is no justification for them being ruda about it - any more than us being rude to them about it. I'm comfortable with putting the stuff straight into the trolley at the checkout and using the shelf for bag-packing. I don't do huge weekly shopping there so it's no big deal.
The general shopping activity is - goods from shelf to trolley, trolley to checkout, checkout to trolley and trolley to bag and bag to car. Most shops skip one of those steps.
For some people 'shopping' is weeks digging/ploughing the land by hand woth a mattock or ox-driven wooden plough, a month sowing the seed, 5 months keeping birds/rats/mice/slugs off it and hoeing the weeds, months harvesting at different times, weeks preparing the harvest for storage/preserving and 12 months of every year on the brink of starvation of the crops fail or the food rots in storage.
Puts the 'trauma' of the weekly shop in perspective.
See what the people of Liverpool have to put up with?
Sex God
Could I suggest that should it happen again (and assuming you haven't already paid) you just leave...don't pack the bags don't put anything back just walk out and let them tidy it up for you
Quote by HugsnKisses
They don't have room for all your shopping at the end of the till so you have to get it in the trolley straight away or else it would all just back up. I don't mind at all but I do get REALLY annoyed at people who insist on packing their bags at the till and holding the queue up for ages. Especially if I am in a rush and some doddering old codger spends ages packing then has to sort out the exact cash in 5p and 2p pieces ! .
I would rather take it to the shelf and pack it neatly and separate it all then it is easier to put away at home. Whenever I shop in Tesco or Asda I feel like I have to bung it in bags as fast as possible so that I don't make the people behind me wait too long to get served. Perhaps I'm just too considerate?
Hi,
The potential back-up is not really the issue here. If the items were scanned at a sensible speed then we could more than keep up. The only sorting that we do where we can is fruit and veg in one bag, fridge/deep freeze items in another and the rest in can we stick to this as to speed things up anything usually goes anywhere so that we can get away as soon as possible. If anyone behind us has only a couple of items we always let them through in front. Provided that you are able to shift the stuff quickly why should packing at the till take any longer? Items are unloaded onto the conveyor with things like eggs and bread last so that they do not get damaged.
The issue here is the bad attitude of the till operator in speeding up the items going across the scanner and the manner of her warning. Nothing would have given me greater pleasure than to unload what we had already packed to empty our Tesco bags and go out with an empty trolley to get our pound back. But as with most things you don't think of it at the time.
Smooth2
Sex God
Quote by Smooth2
(snippety snip)
The issue here is the bad attitude of the till operator in speeding up the items going across the scanner and the manner of her warning. Nothing would have given me greater pleasure than to unload what we had already packed to empty our Tesco bags and go out with an empty trolley to get our pound back. But as with most things you don't think of it at the time.
Smooth2
I agree with you - bad attitude is unacceptable. I've seen police on the TV deal with enormous abuse from drunks with courtesy and still get their point across. It shouldn't be too much to ask to expect the same from a till operator in the comfort of a shop. I've done the job - in Poundstretcher (anyone remember them?) and it is repetative, often boring and you can be under pressure about speed, from management and customers alike. But part of the job is informing customers of stuff, like packing protocols, not taking certain vouchers, paying for bags etc. And doing it in a courteous and as far as possible, helpful way.
It's a bit like going to a cafe and finding they expect you to clear your own table - there are 2 ways for the staff to inform and enforce this and being snippy and rude about it is the wrong choice.
I always tell the checkout girl to take her time and do it nice and slow, makes them giggle for some strange reason but works. One lovely talented girl manage to twirl my oranges with her deft fingers while scanning them and have a very novel way of making sure that the bar code wasn't creased on my cucumber! Ahhh! the big ASDA rollback
I so love shopping :thumbup:
I so love shopping :thumbup:
Given that supermarkets are responsible for some horrendous overcharging, if you feel pressured, just unload all the items back and tick them off one by one from the till receipt before you pay for them.
It's your right to make sure that you are only being asked to pay for what you have as usually, mistakes are difficult to correct after you have paid for them and left the till.
I know it's annoying, but presumably that's why supermarkets have "less than 5 items" tills for those in a rush
It's your right to make sure that you are only being asked to pay for what you have as usually, mistakes are difficult to correct after you have paid for them and left the till.
I know it's annoying, but presumably that's why supermarkets have "less than 5 items" tills for those in a rush
Quote by Ben_welshminx
Minx used to look quite flustered after the weekly shopping run. It was getting so bad I feared it may affect her libido.
I now insist that she does a daily shopping trip which avoids any such issues.
:shock: MCP!
... and you espouse the benefits of a greener lifestyle too Ben.
Shameful. Poor Minxy. You'll be roping her to the kitchen sink soon as well I guess.
I went to my local supernmarket today, and at the checkout was asked -
"Do you have your own bags"
"No"
"Would you like to buy a 'Bag For Life' for 10p"
"No thank you"
The checkout girl then proceeded to pack all my shopping herself into the throwaway bags, explaining that she had to do that as they were running short of them and some people would put only two items into each bag, using them all up.
I'm sure she packed a lot quicker than I could ever do, so no-one was held up.
"Do you have your own bags"
"No"
"Would you like to buy a 'Bag For Life' for 10p"
"No thank you"
The checkout girl then proceeded to pack all my shopping herself into the throwaway bags, explaining that she had to do that as they were running short of them and some people would put only two items into each bag, using them all up.
I'm sure she packed a lot quicker than I could ever do, so no-one was held up.
Orgasminator
tescos have always offered a bag packing service .. advice ... stop using the discount stores if you cannt take their rules and dont want the prices
Sex God
I never allow any stranger to pack my bags. Which is a shame when the charities are doing it. But they generally have no idea how to pack, shove things in upside down, lay packs of yogurts on their sides. And if I have bought clothes too they just bundle them up round the hanger and jam them in the bag. (This is Asda)
No-one touches my bags! :giggle:
No-one touches my bags! :giggle:
Hi all,
Surprise surprise! Had a visit from Aldi's Area Manager this afternoon. Very appologetic for the way we had been treated. Apparently they have not done too well in a survey on customer service and are trying to rectify the position. Apparently it is 'company policy' to ask the customer to use the shelves but not at the expense of upsetting the customer. Ears have been bent so we will see how things go on Saturday.
Thanks to all that replied.
Smooth2
Surprise surprise! Had a visit from Aldi's Area Manager this afternoon. Very appologetic for the way we had been treated. Apparently they have not done too well in a survey on customer service and are trying to rectify the position. Apparently it is 'company policy' to ask the customer to use the shelves but not at the expense of upsetting the customer. Ears have been bent so we will see how things go on Saturday.
Thanks to all that replied.
Smooth2
Sex God
Quote by Missy
Shopping is one of the biggest nightmares in my week - absolutely hate it
Can I come and do it for you then??
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