Hi People,
My dad rang this morning to say when his computer starts up he can get to google but then he gets a popup saying he has lots of trogens ect... He did a scan ahanksnd nothing was there. He clicked the popup and it sent him to a site saying he has all these problems and he neeeds to buy the product. How do i get rid of this and stop this happening as it wont let you get onto sites it just keeps directing me back to the site they want him to buy.
Please help....
xxxx
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Tech Help please
Orgasminator
Hi,
Much as I am loathe to offer advice without full knowledge of the problem, for starters I would download and run Malwarebytes Anti-Malware, you may need to do this on another computer (onto a USB stick or disc) and then install and run on the infected machine. Be sure to download the free version, here and here is a youtube guide on how to use it
This may also be of help to you
Good luck.
Much as I am loathe to offer advice without full knowledge of the problem, for starters I would download and run Malwarebytes Anti-Malware, you may need to do this on another computer (onto a USB stick or disc) and then install and run on the infected machine. Be sure to download the free version, here and here is a youtube guide on how to use it
This may also be of help to you
Good luck.
Quote by danne-gary
its known as Scareware
dont ever click on it !
i have no idea how to get rid of it but my better half gary does so il tell him bout this thread and he will help, hes sorted out lots of laptops and pcs for people when they have this problem :)
Yes, and it's not just pop-ups - there are some e-mails that get round the spam filter too.
Plim :sad:
Have had a few infected puters to repair where people have been conned into clicking on the fake anti virus warning. Its all just to get you to click and download the latest piece of spyware.
Malware bytes is a good idea and also spybot search and destroy. Also update and scan with your anti virus if it will let you. The nastier ones stop you doing all that tho.
Mostly I try and salvage a persons photos etc then just wipe the pc and start again.
You do need to download the spyware software on another pc and run it from a stick on the infected one.
Have seen ones that wont even let you do that tho.
If you do online banking my advice would be to start again wipe the pc just to be safe.
Keyloggers are something you dont want on your puter......
Gary x
Malware bytes is a good idea and also spybot search and destroy. Also update and scan with your anti virus if it will let you. The nastier ones stop you doing all that tho.
Mostly I try and salvage a persons photos etc then just wipe the pc and start again.
You do need to download the spyware software on another pc and run it from a stick on the infected one.
Have seen ones that wont even let you do that tho.
If you do online banking my advice would be to start again wipe the pc just to be safe.
Keyloggers are something you dont want on your puter......
Gary x
Warming the Bed
this is an excellent tool for geting rid of pescky spyware type stuff that even when you have delete it, the next time you reboot it there again as it in your resident in the windows registry.
this is the tutorial fro saving and running it open this first if your unsure of what to do.
direct download link (this opens the download box when clicked)
this is the tutorial fro saving and running it open this first if your unsure of what to do.
another good tool is AD-WARE search in GooGle get the free one from lavasoft you will need to put a email put in a fake one or what i do is have a junk mail account for such purposes lol.
this is the tutorial fro saving and running it open this first if your unsure of what to do.
direct download link (this opens the download box when clicked)
this is the tutorial fro saving and running it open this first if your unsure of what to do.
another good tool is AD-WARE search in GooGle get the free one from lavasoft you will need to put a email put in a fake one or what i do is have a junk mail account for such purposes lol.
