Quote by BaldEagle
...Are these servers the Pipex DNS servers ?? or another (Open) ISP ?? If not Pipex, they may not work.
Pipex's
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Techie help needed.......All fixed
Pipex's
Quote by KcKat
I've had to escape to Eagers place for the weekend to get my fix of the site.
Ok, I have more reasons for being here than that, but don't any of ya buggers go telling him that!!!!!
I got a few, well ok 27 trojans and viruses on my machine at the beginning of the week. Despite my best efforts with AVG, Ad-aware, Spybot, SpySubtract, Microsoft Antispyware and Prevx I still can't use the internet.
It connects (Pipex / Broadband) and I can load one page, as soon as i try to move on it stays connected but throws up page cannot be found.
IM / MSN won't load at all.
Helllllllllllp please, I'm gonna cry if I have to spend another week without my fix :upset:
Don't know if it's been covered, but what is the web page it loads up? Any, or always a certain one? And is it cached, or actually loading it?
Sounds like a DNS error, maybe something hijacked the settings. From what I remember, you don't need to add the DNS settings to the dial up with Pipex, but you can do. You can also use others instead (Pipex does have DNS problems sometimes, and this is a workaround).
If you run a Dos box, can you ping web addresses in their IP form Try Google: (To do this, open a command prompt window, and type ping followed by the numbers). If that gives a response, then it's time to look at the dialup, and make sure either automatic DNS is enabled, or the numbers and are in the primary and secondary boxes (they're Pipex's details).
Quote by Shambolic
Don't know if it's been covered, but what is the web page it loads up? Any, or always a certain one? And is it cached, or actually loading it?
Sounds like a DNS error, maybe something hijacked the settings. From what I remember, you don't need to add the DNS settings to the dial up with Pipex, but you can do. You can also use others instead (Pipex does have DNS problems sometimes, and this is a workaround).
If you run a Dos box, can you ping web addresses in their IP form Try Google: (To do this, open a command prompt window, and type ping followed by the numbers). If that gives a response, then it's time to look at the dialup, and make sure either automatic DNS is enabled, or the numbers and are in the primary and secondary boxes (they're Pipex's details).
Hi there,
It will load any page, it's just as soon as you try to move on it throws up the page cannot be displayed.
Can't ping either 'Grrrrrrrrrrrrrrrrrrrr'
Really don't want to resort to a format......will feel like the bugger has beaten me!
Does anything actually work? MSN/ don't, how about email? IRC?
Sounds more than a little odd, seeing as you've cleared the crap out the system.
If you're using IE, does Firefox show the same problems? How about trying it with Zone Alarm either turned off, or set to allow all (don't know if that can be done with ZA)?
Have you tried simply deleting the connection and making a fresh one?
A reinstall would be the quickest and easiest option, but it doesn't really teach you much. Keeps you sane though.
Sounds more than a little odd, seeing as you've cleared the crap out the system.
If you're using IE, does Firefox show the same problems? How about trying it with Zone Alarm either turned off, or set to allow all (don't know if that can be done with ZA)?
Have you tried simply deleting the connection and making a fresh one?
A reinstall would be the quickest and easiest option, but it doesn't really teach you much. Keeps you sane though.
Hold on, just reread some of the thread. You're connecting through a network card, into a router? So when you plug in at work, to a network, you're using the same port on the same computer, and same connection setting?
In which case, it's time to look at issues with the router, which I assume has an IP address you can connect to to change the settings, through a web page interface or similar?
Maybe there's a settings problem going on there.
Off the top of my head, if you wait for a while after trying to load a page, does it work later? Some firewalls block traffic for a length of time if they think it's a threat.
In which case, it's time to look at issues with the router, which I assume has an IP address you can connect to to change the settings, through a web page interface or similar?
Maybe there's a settings problem going on there.
Off the top of my head, if you wait for a while after trying to load a page, does it work later? Some firewalls block traffic for a length of time if they think it's a threat.
Quote by Shambolic
Hold on, just reread some of the thread. You're connecting through a network card, into a router? So when you plug in at work, to a network, you're using the same port on the same computer, and same connection setting?
In which case, it's time to look at issues with the router, which I assume has an IP address you can connect to to change the settings, through a web page interface or similar?
Maybe there's a settings problem going on there.
Off the top of my head, if you wait for a while after trying to load a page, does it work later? Some firewalls block traffic for a length of time if they think it's a threat.
Hi again,
I'm using a ADSL modem at the moment - but one suggestion was that I resort to switching to my router. I'd struggled with my connection with that previously though because of the IP's.
So whe I'm in work it's a different connection.
I've tried it with the firewall off and on.
and MSN won't log in, they try to conect and then fail.
I take it it's a USB adsl modem then?
If you can dial the connection (why won't adsl just connect, instead of using the archaic dialup procedure?) and connect OK, then I'm not sure. I found AVG to be crap, and haven't used ZA myself for a very long time, but I'm not sure they're the I do remember ZA used to be a bugger to actually turn off, it would always leave bits running in the background.
The fact you can't ping either is odd. It does make me wonder if it's a firewall problem though. Have you got the windows firewall running as well?
Also, although port 80 must be working for you to get even one page up, can you set Zone Alarm to allow traffic on the MSN and ports, as well as mail (mail should be 25 and 110 I think).
If all else fails, it might be worth uninstalling the TCP IP from network settings, deleting the dial up, rebooting and reinstalling the TCP IP and recreating the dial up. Also removing things like the MS spyware tool is a good idea, it's not getting a very good reputation so far, same goes for XP service pack 2, which also can cause random problems with all sorts of things.
I still have a nagging feeling it's firewall or AVG related at this point though, from what I've had to fix in the past.
If you can dial the connection (why won't adsl just connect, instead of using the archaic dialup procedure?) and connect OK, then I'm not sure. I found AVG to be crap, and haven't used ZA myself for a very long time, but I'm not sure they're the I do remember ZA used to be a bugger to actually turn off, it would always leave bits running in the background.
The fact you can't ping either is odd. It does make me wonder if it's a firewall problem though. Have you got the windows firewall running as well?
Also, although port 80 must be working for you to get even one page up, can you set Zone Alarm to allow traffic on the MSN and ports, as well as mail (mail should be 25 and 110 I think).
If all else fails, it might be worth uninstalling the TCP IP from network settings, deleting the dial up, rebooting and reinstalling the TCP IP and recreating the dial up. Also removing things like the MS spyware tool is a good idea, it's not getting a very good reputation so far, same goes for XP service pack 2, which also can cause random problems with all sorts of things.
I still have a nagging feeling it's firewall or AVG related at this point though, from what I've had to fix in the past.
If you’re cant ping an address, it’s means your connection is down (for the techies, there’s no TCP binding).
Could be the driver for your modem is corrupt (check Control Panel/System/Hardware Drivers for info).
Also check “Network Connections†to see if the connection is getting through (right click then status) - or check to see if the Pipex connection is the default as sometimes Dialers add a connection and change the default.
The reason you get one page in your browser and no others is because it’s loading it from the cache, you can test this by clearing your cache in Preferences.
Your problem has nothing to do with routers/firewalls etc.. it’s simply the connection is not being made in the first place. try removing the connection if you can then reinstall from the Pipex CD.
Make sure you have Service Pack 2 and all the updates, there are a few problems but it’s a massive step forward in making your machine secure and the updates fix any problems as they find them.
Last but not least, use Firefox Browser rather than Internet Explorer if you can - it’s way more secure than IE.
There's no need to format your machine, it's a pretty simple problem to fix.
Could be the driver for your modem is corrupt (check Control Panel/System/Hardware Drivers for info).
Also check “Network Connections†to see if the connection is getting through (right click then status) - or check to see if the Pipex connection is the default as sometimes Dialers add a connection and change the default.
The reason you get one page in your browser and no others is because it’s loading it from the cache, you can test this by clearing your cache in Preferences.
Your problem has nothing to do with routers/firewalls etc.. it’s simply the connection is not being made in the first place. try removing the connection if you can then reinstall from the Pipex CD.
Make sure you have Service Pack 2 and all the updates, there are a few problems but it’s a massive step forward in making your machine secure and the updates fix any problems as they find them.
Last but not least, use Firefox Browser rather than Internet Explorer if you can - it’s way more secure than IE.
There's no need to format your machine, it's a pretty simple problem to fix.
Quote by HornyRepairman
Make sure you have Service Pack 2 and all the updates, there are a few problems but it’s a massive step forward in making your machine secure and the updates fix any problems as they find them.
.
Sorry, the USB threading problem comes about because of Service pack 2. (see earlier in posts).
MSN and may not log in from your works because they may have their own network firewall that blocks the ports required, this is typical.
Quote by HornyRepairman
If you’re cant ping an address, it’s means your connection is down (for the techies, there’s no TCP binding).
Could be the driver for your modem is corrupt (check Control Panel/System/Hardware Drivers for info).
Also check “Network Connections†to see if the connection is getting through (right click then status) - or check to see if the Pipex connection is the default as sometimes Dialers add a connection and change the default.
The reason you get one page in your browser and no others is because it’s loading it from the cache, you can test this by clearing your cache in Preferences.
Your problem has nothing to do with routers/firewalls etc.. it’s simply the connection is not being made in the first place. try removing the connection if you can then reinstall from the Pipex CD.
Make sure you have Service Pack 2 and all the updates, there are a few problems but it’s a massive step forward in making your machine secure and the updates fix any problems as they find them.
Last but not least, use Firefox Browser rather than Internet Explorer if you can - it’s way more secure than IE.
There's no need to format your machine, it's a pretty simple problem to fix.
Hi there,
I'm running SP2 and managed to get the windows updates downloaded whilst connected, it's just when i open the blummin browser the problems start
I installed netscape to see if it was and IE specific problem but exactly the same happens with netscape too
Haven't tred a re-install of the connection, but will try that when I get back.
Don't think the pages are loading from the cache as I have no default start page and can literally type any address and it will load, it's just when I try to navigate further it kills the connection, despite the icon in my tray saying i'm still connected.
It's sooooooooooooooooooooooooo frustrating.
BaldEagle.....My MSN and won't work at work cause of the network firewall, but at home it tries to log on (either with or without the firewall enabled) and then loses the connection immediately. It's almost the same as the problem with the browser.
Quote by vodka_babe22uk
ah kitty
just had a thought yes i know thats dangerous coming from me
have you checked to make sure there are no pink fluffy socks in ur machine you know what a terror the owner is of them
voddy xxxxx
:rotflmao: :rotflmao: 
Hi Voddy xxxOpened dvd drive - all appears to be clear there......fortunately not too many hiding places in a laptop.
He may be in the clear this time
Quote by HornyRepairman
Your problem has nothing to do with routers/firewalls etc.. it’s simply the connection is not being made in the first place. try removing the connection if you can then reinstall from the Pipex CD.
I agree with most of that post, apart from this. I have seen, and can easily replicate, cases where a connection can be made, but a firewall can prevent any traffic whatsoever. I have also seen instances where antivirus has stopped email working, although I've yet to see it take out all net access.
I installed Norton Firewall a while ago, and got exactly the same symtoms as being described here, I could connect, but could do absolutely nothing afterwards.
And not being able to ping anything could easily be a firewall issue. Mine asks me if I want to allow the action, but if I set it to block, it won't, and the ping will just time out.
I'm not saying it is firewall, and it could be a TCP issue, or a driver problem, or a connection error, but firewall is the first place I'd look. Also SP2 has an updated MS firewall, which might be not liking Zone Alarm much, or causing problems of its own. Worth checking that isn't running.
Oh, I've never had to run an ISP CD for a connection either, and hate trying to fix the mess they often leave behind. It's easy enough to set up manually, and if you've ever had the joys of trying to remove AOL, BT, Freeserve or similar, you'd never let one of those discs near the PC again!
Of course, the best place to start is by working out what the last change to the system was before the problem started
Quote by KcKat
Glad to hear it.
Still try and get that gateway router working, It'll be a lot better than the USB modem.
PS, McAfee stinger may have got rid of the "little buggers" as well.
Thanks again
I think that will be my next techie adventure - watch this space :twisted: :twisted:
ADSL Routers are not difficult to setup... but unlike USB ones they do require that you know more information about your connection. For some daft reason there is no standardisation about what the settings are called or where they are found in the setup menus.
Basicaly get hold of all the settings from your ISP (I have found phoning them up to be the most speedy way as long as its not at premium rate) there will be a web page somewhere with this info on, or you might be able to get the details from the software that comes with your existing USB modem. Then match up the settings against the available options on the router.
Golden rule... if the router ever stops working just turn it off and back on!
Quote by KcKat
:swingingchair: Woooooo Hooooooooo :bounce: :bounce:
It's working!!!!!!!!!!!!!!!!!!!!!!!!! :thrilled:
Finally managed to nuke the buggers lurking with Sophos SAV32CLI from the safe mode command line.
Thanks to everyone for all the help and advice given
Kitty xxx
Typical, it's always the thing you're sure it's not going to be!
Yet another reminder not to trust that whatever you ran actually did its job I suppose, but good news that you got it working again :)
