bought a new laptop this evening, got home very excited, opened it up and tryed to get on line with excisting internet cable but it wont let me and asks for user name and password - I dont remember them. what do i do? what do i do?
fry
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pc help?
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Casanova
Although there isn't enough info in your post to diagnose your problems accurately, I can tell you this - you will definitely need your username and password. The only way I know of to find out BOTH of these is to contact your Internet Service Provider. Sorry - it will probably mean a long phone call since the average ISPs' customer service is very poor. Better off emailing them or using "Live Support" if they have it.
One alternative is if you can look on your old computer you should be able to find out the username, and then using that you might be able to request your password from your ISP, provided you can get on the internet using another PC.
Hope this helps.
Russell
One alternative is if you can look on your old computer you should be able to find out the username, and then using that you might be able to request your password from your ISP, provided you can get on the internet using another PC.
Hope this helps.
Russell
Sex God
As swing_fun_cpl says, more info needed and I'm sure suggestions will flow.
You managed to post here so you must have another way of using your Internet Service Providings (couldn't resist).
Also this is quite a busy place so need to post the same thing in different areas
You managed to post here so you must have another way of using your Internet Service Providings (couldn't resist).
Also this is quite a busy place so need to post the same thing in different areas
Sex God
Quote by fry
bought a new laptop this evening, got home very excited, opened it up and tryed to get on line with excisting internet cable but it wont let me and asks for user name and password - I dont remember them. what do i do? what do i do?
fry
I had a similar thing recently when I changed from broadband to wireless.....I just called up my service provider and they sorted it out for me...
Hope you sort it out
Sex God
Quote by markz
put it in the fridge...................
As helpful as ever!! :giggle:
Sex God
fry - next time you want support from Virgin Media, as a customer you need only ring 150 and you'll have FREE access to their support line.
Sex God
Hey it's not your fault. Virgin Media used to be NTL and before that ComTel, and since I've been a customer since the ComTel, when the service was better, I got to know such things.
I've also noticed that the service has got worse since Virgin Media. When it was NTL my broadband connection was fast and consistent. Now under Virgin Media it's noticable slower and I tend to lose the downlink and have to reboot more often.
I've also noticed that the service has got worse since Virgin Media. When it was NTL my broadband connection was fast and consistent. Now under Virgin Media it's noticable slower and I tend to lose the downlink and have to reboot more often.
Quote by bbw_lover
fry - next time you want support from Virgin Media, as a customer you need only ring 150 and you'll have FREE access to their support line.
Virgin Media no longer provide this service free - as the OP pointed out, from July 1st a 10p connection charge and 25ppm call charge apply.
Sex God
Proves my point thatthe service has got worse since Virgin Media took over.
