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Warning - scam phone calls

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At a.m yesterday morning, I received a phone call, from a very well spoken lady, which went like this:
Her: Hello, this is HSBC bank, can I speak to (my real name)
Me: Yes speaking.
Her: I am ringing to advise you of a potential fraud on your account.
Me: Oh God, what has happened?
Her: Well I would just like to run through security before I continue this call - can you confirm your date of birth please?
Me: Well how do I know you are from HSBC?
Her: Very good question, and you are right to ask. That's no problem. Just confirm for me 2 digits from your personal i.d number.
Me: Well I still don't know who you are.
Her: 2 digits, that's all.
Me: no thanks, you can put it in the post to me. Good bye.
I then did a 1471, and rang the phone number, an answering machine picks up, says "This is HSBC bank..." sounds all kosher.
But it's a scam. I rang HSBC from the number on their website. They said that people have had their accounts emptied. The way it works is that when you've given them your date of birth and 2 digits of your pin code, they then ring you again and say the computers have gone down, can you give them 2 more digits please... and so on.
And they always try it early at weekends, when it's harder to get through to the bank to confirm the caller is genuine.
I'm sure this will have happened to others, and many of us get scam phishing emails, but they're a lot easier to spot. This was so professionally done, I'm sure a lot of people would be caught by it.
:shock: Cheers for letting us know Cherry - glad you didn't get caught out xxx
Quote by noladreams30
:shock: Cheers for letting us know Cherry - glad you didn't get caught out xxx

Ditto xxx
I had a similar thing a few years ago when i got a call from Telewest/Virgin. Woman on the phone said they had been unable to take the payment for my bill and it needed to be paid by credit card to prevent me from being cut off. I asked them for a number to call them back on and the line went dead
I called the main number and suprisingly they hadn't called rolleyes
If you are called by your bank etc. then tell them you'll call them back and get the number off the company website not a number you were called on or given wink
This is a very common scam and has been around for some time and does catch alot of people out.
Is it wrong that I wanna become a scammer ? :cry:
Quote by Sarcasticcupid
This is a very common scam and has been around for some time and does catch alot of people out.
Is it wrong that I wanna become a scammer ? :cry:

Why would you want to become a scammer?
Quote by Cherrytree
This is a very common scam and has been around for some time and does catch alot of people out.
Is it wrong that I wanna become a scammer ? :cry:

Why would you want to become a scammer?
I didnt mean it :shock:
Quote by Cherrytree
This is a very common scam and has been around for some time and does catch alot of people out.
Is it wrong that I wanna become a scammer ? :cry:

Why would you want to become a scammer?
:shock: My thoughts exactly!?!
Im with HSBC & Yup I had the same thing done to me about four times now!
The last one even told me my card was blocked due to fraudulent online activity.
The bastids nearly took me in coz I was trying to pay me flippin poll tax online & my attempted payment was declined by the back Grrrrrrr....
( mad Greenwich Council I hate you!!! )
...So yes I was keen to get this sorted but the alarm bells chimed in when she asked to confirm my password evil
I asked what she could see in her customer notes about me - I have worked on a IT helpdesk & client notes are very help full - she was not able to see any request by myself stating that I would not give account details to anyone calling me & I would call customer services with a valid ref number!
Anyways she did give me a ref number and surprise surprise when I called C.S it was not valid! confused
The other common scam is the phishing email telling you your bank account has been compromised, it will direct you to 'your' bank via a fake web site for you to enter your password details & anything else they need to wipe you out!
call banks your self for ANYTHING!!!
And make sure any online transaction is checked with a secure padlock & the computer your using is upto date with the required anti-virus sofware!
I once had my bank ( Abbey ) they rung me and then just to confirm who I was they asked me to confirm some personal details.....so they could verify who they were talking to !!!!!!!
This was about a week after the Inland Revenue lost my details they shouldnt have had on a disk anyway, so I politely told the lady this and hung up.
you cant trust anyone these days mad
I think I can tell whenever I receive a scam call (not that I've received any yet) by the simple expedient of not giving the bank my phone number. There's no reason for them to have it and I can tell straight away if the call's a scam (I'm ex-directory).
Likewise cold-calling, as I joined the Telephone Preference Scheme anyone calling me to sell stuff isn't a company with principles so I give 'em the bum's rush straight off.
The other common scam is the phishing email telling you your bank account has been compromised, it will direct you to 'your' bank via a fake web site for you to enter your password details & anything else they need to wipe you out!
This has happened to a friend of mine, she is blind and I go round once a day to clear her email, and I saw one from the bank she banks with, and deleted it... if she had been using her screen reader to get the info it would have frightened her!
Good post hun x
I feel a bit less guilty now about having a policy of lying to cold callers at all times.
The way it works is as follows - if you call me on _any_ sales or business related pretense, you'd better be prepared for the fact that I am going to give you false and useless information.
Ask me for two digits from my pin number and I will say, 'four million, and ninety five and a half.'
Ask me for my mothers maiden name and I will say, 'Hitler.' It just spills out and is automatic.
Way I see it is, anyone calling me wanting to know this kind of information has no business knowing this kind of information. My bank NEVER call me, and I have banked online exclusively for years. They may ask me for 2 digits from my secrit number if I CALL THEM, but that's it. Scammers can have a ton of stupid information from me because even if it does no good, it still makes me feel a bit superior, because I can be a dick like that sometimes.
Quote by gothicpunk
I feel a bit less guilty now about having a policy of lying to cold callers at all times.
The way it works is as follows - if you call me on _any_ sales or business related pretense, you'd better be prepared for the fact that I am going to give you false and useless information.
Ask me for two digits from my pin number and I will say, 'four million, and ninety five and a half.'
Ask me for my mothers maiden name and I will say, 'Hitler.' It just spills out and is automatic.
Way I see it is, anyone calling me wanting to know this kind of information has no business knowing this kind of information. My bank NEVER call me, and I have banked online exclusively for years. They may ask me for 2 digits from my secrit number if I CALL THEM, but that's it. Scammers can have a ton of stupid information from me because even if it does no good, it still makes me feel a bit superior, because I can be a dick like that sometimes.

very impressive tactics.... i cant wait to use this one in the future
Quote by meat2pleaseu
I had a similar thing a few years ago when i got a call from Telewest/Virgin. Woman on the phone said they had been unable to take the payment for my bill and it needed to be paid by credit card to prevent me from being cut off. I asked them for a number to call them back on and the line went dead
I called the main number and suprisingly they hadn't called rolleyes
If you are called by your bank etc. then tell them you'll call them back and get the number off the company website not a number you were called on or given wink

Great idea, as requies no thinking about is this a scam when you get an out of the blue phonecall. Be using this if I ever get scam call ty!
Ruth xx
this is the risk of having customer services off shore where the operators sell bank details to fraudsters.....under the mattress bank is the way forward lol
I'll never get caught out over the phone! I never answer the bluddy thing confused :?
i'm suspicious of anyone who phones and wants to speak to me :huh: because i'm only the personal secretary to me eldest son and the countless females askin is he in or when will he be back or can you get him to ring me when he gets in then promptly ring off leaving no name loon