Quote by Toots
An individuals perception as to what constitutes as abuse is just that, individual, what one person sees as banter/caustic humour/sarcasm another may see as abusive/negative/irritating
OK I understand the problem entirely (and why reporting is not effective or safe for the person making the complaint). I am not criticising the efforts of the site or the ops in keeping the peace, I understand it is very hard to be making these kinds of judgements. But I just can't stand low-level bullying... I've reported incidents for what some consider very very little and some (men) say this is stifling and it is spoiling the freedom of the place. But freedom has to be for everyone! It is no good if some members are treated with disrespect and made to feel uncomfortable or even unsafe. If the sarky banter is making someone uncomfortable then it should be tempered down, if not stopped.
All I can say to the above is that members are entitled and actively encouraged to make a report if they feel there is a problem that needs looking at or they need help with..All reports are looked at in an impartial manner and dealt with accordingly. We may not always get it right, to err is human and all that.
A member being treated in a disrespectful manner or made to feel uncomfortable are at times difficult to spot/gauge and in the absence of a logcheck (as Ops we can request them/admin to look at them) we don't always get the full picture straight away or in some instances not at all, but when we do see it/observe it/get told about it it we will do our best to step in and attempt to smooth the ruffles.
In regards to the 'sarky banter is making someone uncomfortable then it should be tempered down' easier said than done is that, it goes without saying that some are more sensitive to others, I have dealt with incidents where a member has been seemingly incandescent with rage at being called 'arsey' wanting the offending member banished from the site for all eternity and yet others have in their report cut-n-pasted an absolute torrent of abuse aimed at them and where they've simply stated ' Could you have a word with them please' *shrugs*
The chat (usually in the Pool but not specific to ) can be pacey, feisty with much going on, sometimes things get said that shouldn't or are taken out of context, the emotion/intent behind the written word isn't always easy to read and then add to the mix hidden agenda or innuendo ..well it's all going on and where some will invariably and through no particular fault of their own (or others even) feel aggrieved over a comment(s) and before you know it WW3 is on it's way.
To quote Abraham Lincoln
"You can please some of the people some of the time all of the people some of the time some of the people all of the time but you can never please all of the people all of the time"
but by eck we'll have a go.