Exceptionally Techincal.

16 Jan 2005

Some of you will have noticed that Tune Essence is absent without leave. The problem is, he hasn't gone AWOL...
Mark, I and others have been trying to get him back on the site for quite sometime now but to no avail. This is where it gets technical:
He is able to access the web and to access the SH photo gallery/Ads but he is receiving a 404 error when trying to access the forum (which is on a different server). We have checked his routing tables, firewalls, HOSTS files etc. We have even tried using just the IPs for the site (supplied by Mark). We have run virtually every spy ware program known to man. The only thing I can think of is he has been blocked at his local exchange as other with the same ISP, in different areas, can access the site.
So my plea is: is there anyone on the site who is fully conversant with Routing tables and DNS who can shed some light on this?
PM me and I will furnish much, much more detail.

16 Jan 2005

out of interest, can you ping it?

16 Jan 2005

Quote by lucyuktv2
out of interest, can you ping it?

And if that works... a TRACERT might not go amiss.

16 Jan 2005

Problem could be with your ISP routing and nothing to do with the PC setup. If both URL and IP address fail, this is more than likely.
Is the connection equipment a modem router ?? If so, turn it off for 15 minutes or more, to reset the VP (virtual path through your ISP) and try again.
Can you ping the IP address (either basic or using the freeware programme Pingplotter
Pingplotter will tell you where the route is falling down.
Edit : took me so long to write, two had replied in the meantime - still try pingplotter, similar to a trace)

16 Jan 2005

Thanks for getting back.
Mark tried that with him, not 100% sure of the outcome. Will look back at the PMs and see what transpired.

16 Jan 2005

another obvious question, are you using a private IP range on the computer? I've seen some confused souls using public ones which conflict with the one they are trying to reach.

16 Jan 2005

Quote by BaldEagle
Problem could be with your ISP routing and nothing to do with the PC setup. If both URL and IP address fail, this is more than likely.
Is the connection equipment a modem router ?? If so, turn it off for 15 minutes or more, to reset the VP (virtual path through your ISP) and try again.
Can you ping the IP address (either basic or using the freeware programme Pingplotter
Pingplotter will tell you where the route is falling down.
Edit : took me so long to write, two had replied in the meantime - still try pingplotter, similar to a trace)

Thanks for that. TE may phone this evening, if he does I'll pass the Pingplotter URL on to him.

16 Jan 2005

Quote by lucyuktv2
another obvious question, are you using a private IP range on the computer? I've seen some confused souls using public ones which conflict with the one they are trying to reach.

Thanks for getting back. The problem is only with the SH Forum. All the other URLS work as advertised.
TE is using NAT but in the range - the Router (a Linksys) defaults.

16 Jan 2005

have you tried a different computer, to rule out the PC?
have you tried removing the router from the equation (turn on the firewall of the PC naturally!)?
once those two steps are taken, then it's probably the ISP. you could also (SHOCK HORROR) try a dial up from the PC to see if that works if you don't have a spare PC I'd recommend btclick as it doesn't require signup biggrin

16 Jan 2005

Yep, he's tried to access SH Forum from his wife's but, again, no joy.
I've Checked the security settings, firewall settings etc. in the Router and his computers and nowhere is any IP or URL specifically blocked.

16 Jan 2005

This might be silly and of no use at all but as we are all throwing ideas in, here goes. Have you checked his privacy settings, if hes had a funny bug get in and change any internet settings then maybe its changed his privacy and wont let him sign on because of the adult content.
Hope thats of a little use
Zimee confused

16 Jan 2005

Quote by JQL
Yep, he's tried to access SH Forum from his wife's but, again, no joy.
I've Checked the security settings, firewall settings etc. in the Router and his computers and nowhere is any IP or URL specifically blocked.

in that case take out the router, and try a different adsl modem (I'm assuming there's someone you can borrow one from if you didn't get one free when you signed up.)
if that doesn't work it's your ISP, if it does then reset the router and hopefully all will be well.
don't bother looking at routing tables etc. as it'll only cause headaches (TRUST ME ON THAT ONE!) and take up all your time biggrin

16 Jan 2005

Quote by zimwolf
This might be silly and of no use at all but as we are all throwing ideas in, here goes. Have you checked his privacy settings, if hes had a funny bug get in and change any internet settings then maybe its changed his privacy and wont let him sign on because of the adult content.
Hope thats of a little use
Zimee

if it happens on both his and his wifes, then it's probably not software related (could be a virus that spread on the network, but doubtful)

16 Jan 2005

Quote by zimwolf
This might be silly and of no use at all but as we are all throwing ideas in, here goes. Have you checked his privacy settings, if hes had a funny bug get in and change any internet settings then maybe its changed his privacy and wont let him sign on because of the adult content.
Hope thats of a little use
Zimee

Thanks for that.
We've had a look at the privacy settings and they're OK.

Quote by Scandal
Yep, he's tried to access SH Forum from his wife's but, again, no joy.

Is that with the samet ISP then?
Yep.
We, in desperation, even turned off all the firewalls and security on both the computer and the Router and still no joy. DON'T WHAT EVER YOU DO, DO THIS AT HOME

16 Jan 2005

Quote by lucyuktv2
...don't bother looking at routing tables etc. as it'll only cause headaches (TRUST ME ON THAT ONE!) and take up all your time

Don't I know it lol

Though Mainframe core dumps are slightly less fun... :lol:

16 Jan 2005

Quote by JQL
...don't bother looking at routing tables etc. as it'll only cause headaches (TRUST ME ON THAT ONE!) and take up all your time

Don't I know it lol

Though Mainframe core dumps are slightly less fun... :lol:
lol, bin the mainframe, get an xbox :D

16 Jan 2005

Well guys, the bestest advice I can give in that case is, if all else fails, FORMAT, and start again.
Zimee sad

16 Jan 2005

Quote by zimwolf
Well guys, the bestest advice I can give in that case is, if all else fails, FORMAT, and start again.
Zimee

He might just be doing that as we speak.

16 Jan 2005

Quote by JQL
Well guys, the bestest advice I can give in that case is, if all else fails, FORMAT, and start again.
Zimee

He might just be doing that as we speak.
did you try dialup? from what you've said I'm convinced it isn't the PC, so wiping it wouldn't help :cry:

16 Jan 2005

Quote by JQL
Well guys, the bestest advice I can give in that case is, if all else fails, FORMAT, and start again.
Zimee

He might just be doing that as we speak.
Try traces and Pingplotter first, this'll tell you if you are getting out from the machine / Router.. No point in formatting if the problem is outside you local system rolleyes

16 Jan 2005

Quote by lucyuktv2
Well guys, the bestest advice I can give in that case is, if all else fails, FORMAT, and start again.
Zimee

He might just be doing that as we speak.
did you try dialup? from what you've said I'm convinced it isn't the PC, so wiping it wouldn't help :cry:
He is on Cable.
I am also of the opinion that it is not his PC and probably not his Router.
I was hoping that someone had seen this problem before and had a fix, or that someone worked for an ISP or BT and knew what was causing it.
I'll get him to try PingPlotter as that should tell us exactly where the problem lies...
It's got me stumped and it's a very, very long time since that last happened.

16 Jan 2005

Quote by JQL
He is on Cable.

Ah, don't tell me, NT-Hell. I have known people with significant routing problems using NTL. My neighbour regularly gets 404 errors on random pages, but they generally clear up after a few days.

16 Jan 2005

Try uplinking the rubinels and scuzzies should then reconambulate .

16 Jan 2005

Quote by BaldEagle
He is on Cable.

Ah, don't tell me, NT-Hell. I have known people with significant routing problems using NTL. My neighbour regularly gets 404 errors on random pages, but they generally clear up after a few days.
On the Nail

16 Jan 2005

Quote by JQL
Well guys, the bestest advice I can give in that case is, if all else fails, FORMAT, and start again.
Zimee

He might just be doing that as we speak.
did you try dialup? from what you've said I'm convinced it isn't the PC, so wiping it wouldn't help :cry:
He is on Cable.
I am also of the opinion that it is not his PC and probably not his Router.
I was hoping that someone had seen this problem before and had a fix, or that someone worked for an ISP or BT and knew what was causing it.
I'll get him to try PingPlotter as that should tell us exactly where the problem lies...
It's got me stumped and it's a very, very long time since that last happened.
in that case, plug one of the PCs directly into the cable modem or digibox, and try that. then you know the router isn't at fault.
Normally 404 errors on ntl are due to DNS, in which case use someone elses dns server, but this one isn't that as you've used the IP address of the server biggrin

16 Jan 2005

A fair bit of the stuff on this thread is beyond me, but John, when you're on the phone again to Tune, give him my best wishes - let's hope the problem gets sorted quickly, we miss him here.
Mike.

16 Jan 2005

I honestly think the IPs been blocked by someone, somewhere (read ISP). Just need to prove it

16 Jan 2005

Quote by MikeNorth
A fair bit of the stuff on this thread is beyond me, but John, when you're on the phone again to Tune, give him my best wishes - let's hope the problem gets sorted quickly, we miss him here.
Mike.

same for me John.....way over my head
Oh and tell tune.......bollocks!

16 Jan 2005

Quote by Silk and Big G
Try uplinking the rubinels and scuzzies should then reconambulate .

Me thinks someone's cute little bottom is in need of some colour :twisted:

16 Jan 2005

Quote by JQL
I honestly think the IPs been blocked by someone, somewhere (read ISP). Just need to prove it

to prove that, you'd need someone on the same ntl servers, although if they blocked it then I probably wouldn't get the page either, as I'd imagine it'd be countrywide biggrin