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l33
Over 90 days ago
Straight Male, 37
0 miles · Hampshire

Forum

Quote by Willowdodger
having problems connecting to chat rooms box opens saying connecting to room but goes no further.........help please

Are you using a 3G dongle to access the site? Please try chatroom in debug mode, it should help us track down the problem.
If you have been experiencing a white screen when opening the chat room over the last week, it may be due to some additional security features we added to the chat room recently. These features are, unfortunately, incompatible with the techniques a minority of ISPs use to attempt to optimise your browsing experience.
To access the chat room with these security features disabled, there is a link below the "Enter the Chatroom" box, called "Open with additional security features disabled". This should allow you to access the chat room.
I've stopped it from showing the news, I agree we don't really need it at the moment.
Quote by paddy
The connection to the server has been interrupted. Trying to reconnect...
This now appears to be a constant issue.

The chatroom now tries to keep you always connected to the server by automatically reconnecting whenever you are disconnected. This is a new feature, and I'm still making tweaks to it.
Quote by Talltreescouple
I've recently started to get an error message 120002. Anyone know what it meeans ?

Are you getting this in the chat room?
Error 12002 is where there is a problem in the connection between you and our servers, a timeout specifically.
Quote by Talltreescouple
Is there anyway that you can appear offline, or are you always seen as online to everyone when on the site ?

In the online friends window, there is a cog symbol at the top which when clicked will show you a button where you can go offline. Just click "Off" next to chat.
Quote by domino_2
Thought this thread wouldn't get checked - hence why I start a new thread - at least it got noticed!
Now I can't get into chat either through the normal big button or through the minute launch debug method. I have tried using different browsers - still can't get in.
And you wonder why i'm getting pissed off.....

When you say you can't get in, what exactly is happening? Blank screen? Is there an error message?
This should now be fixed, if you continue to get problems please let us know.
Apologies for this, I've just released an update which should resolve this problem if you would like to update once more.
Can you not zoom out in the Logitech settings then?
I put in a quick fix for iPhone which seems to have caused this. I've taken it out now so should be back to normal.
Sorry everyone, we've had some technical issues with this and we're going to have to disable this for now while we look at them.
Quote by woohoo
In the previous chat,we could click on the members name in the chat room as they typed and could check their profile from there, but this facility is no longer available in new chat.

Good spot, this should be fixed now.
Quote by Pink_n_Blue
first bug - apparently when i am in under Pink_n_Blue (Pink) i dont exist as far as a profile is concerned

This is most likely because not everyone is using the beta chat. I'm going to put it live now so this problem should go away.
If you have a couple account, it is now possible for each person to join the chatroom individually. Please note at the moment this feature is being tested for any possible bugs, and is provided as a separate link on the chatroom page.
To access the beta chat, go to the chatroom page and click on "Try beta chat" below the main chatroom entry button.
You must have a couple account for this to work.
Any problems or issues, please reply to this thread.
Edit: Removed beta chat link now, this has been put live.
Edit 2: I'm afraid we've had to pull this temporarily while we review some technical issues.
The members list problem is most likely due to an optimisation we made yesterday which seems to be affecting a few people. Could you please let me know what browser/browser version you are using? Also, does it happen in every room you join or just some?
The room ownership problem however is now fixed.
Due to popular demand, the escape button feature will be coming back today!
Quote by iamagreedygirl
Nope - just got in fine! lol
Mal

This new multiple room thing keeps freezing chat ffs why change things all the time.
If you find it is slowing chat down for you, you can still use the "Join" button rather than the "Join in new tab" button and you will stay in one room all the time. (The exception to this currently is when creating a new room it will be placed in a new tab).
Quote by wildhoneybee
Ok, sorry if I'm being daft here, but can someone help...
Everytime I try and connect to the new chat room it opens a new window and says 'Connecting...' then nothing happens.
Any ideas?
Many thanks!
WHB :rose:

Do you have a small yellow warning icon in the bottom left corner of IE? If so, there is some error causing it to fail for you. To help us track it down, could you let me know what version of IE you are using (Go to About menu, then click on Help), along with your operating system (Windows XP, Vista, 7...). Thanks.
Quote by tradsweet
Hi, I no longer get the whisper icon displayed when I click on a member's name in the chatroom, I just get the 'View user profile' icon to the right of the member's name. This icon seems to have disappeared after the chat system was restarted earlier this the week.
There's a similar problem with the Desktop version, although here the whisper icon is initially displayed (and works) but it disappears at some stage during the session.
Windows 7 Pro 64 bit, Firefox , Flash , Flash plugin , Adobe Air 730

Can you open your chat settings (from the spanner icon in top right) and tell me if the "Whisper privacy" option is blank? If it is then you will need to change it to "Allow all" or "Authorised".
Quote by Danne
i have been asked by another person that here to report that their whispers are showing in
the main chatroom conversation but they have 2 arrows at the side
hope you can help
ty

This occurs when whispers are set to be inline with the chat room in the chat room settings.
Quote by AlanStone
Everybody seems to be able see previous chat spoken in rooms prior to them entering room I cannot anyone give me reasons why I just get blank screen and only chat spoken while I am in room.

This is most likely to do with the web browser you are using, we have disabled this in older versions of Internet Explorer to reduce the time it takes to join the chat room, as these browsers perform quite slowly.
For the time being, if you want to see the previous chat history, please update your browser by going to
If you are not running an older version of Internet Explorer then there is a problem somewhere.
Quote by newcastlebull
why do I get disconnected every 4 to 5 mins, I am sick to death of keep logging back on and losing people I am talking to

Yes, please file a support ticket as it is easier to keep track of than in the forum. Alternatively, please can you let me know what browser you are using? Is it up to date? What kind of Internet connection do you have (eg is it broadband or a 3G dongle)?
Quote by peter2050
Hi there, yes I have Windows XP, and I am on AOL, have just checked to see if I can see cams, but I as of yet I cant.
I have done a de-frag and a disc clean and got rid of all cookies but still cant seem to view cams.
I hope you can help me banghead
cheers Peter

Is it possible for you to upgrade to the latest version of the AOL browser? I believe that the cameras work fine in version 9.5.
Quote by redwine_lover
i use opera.. and cant get the webcam to work... it shows the adobe accept/deny screnn in "my camera" but doesnt allows me to do anything with it..is this the same problem as Graham?

I am not sure what the problem is here, I will look into it. However, as a workaround you can go to to allow your camera. Just find in the list of websites and choose always allow.
Quote by Twobyone
still no profiles still says a pop up window is blocked done every thing advised and more getting a little anoyed with this as a paying custermer prob not be renewing throu this poor responce

Please can you let me know if this works for you now.
Quote by aero99
Im using safari on iphone. I can access chat but get no scroll options.
Is the chat safari compatible. Ie. Ipad iphone touch mac etc ?
Cheers
Rob

Hi, Safari is supported on mac, however at this time mobile devices aren't fully supported. Once we have the new chat stabilised for desktops we will be looking at official mobile support.
As Elliot is in bed, I have updated the bug list in the first post with the latest status. We still have some more bugs to fix before we can go live.